University Club Apartments

AWFUL!!! AWFUL! AWFUL!!!! The apartment is very charming, especially for the price compared to others in the area. The management on the other hand is horrendous. We`ve, my sister and I, absolutely loved the apartment and the office people until we started having issues with our apartment. First came the A/C, upstairs was not only hot and humid no matter how low we set the thermostat (ranging from 80-82) in the heat of summer. When we called and asked them to take a look they happily sent out maintenance, they came out looked around at the vent upstairs and said "this is normal texas weather"........We`ve lived in apartments our whole lives IN TEXAS!! Soon to follow the A/C was the roof, after a storm one the roof started leaking above the upstairs shower. When we called, again they happily came out looked at the now growing mildew on the roof and walls and said "to get rid of that mildew you`re gonna wanna spray some bleach on it and scrub it with a sponge"...needless to say they came back and threw a tarp over it, a tarp that fell down later that same week and when it did fall they just came and took it the rest of the way down forgetting about the HOLE IN MY ROOF. When i called and asked when they were going to get around to fixing the roof they said "well has it rained lately??" as if water is the only thing that could get in that hole. The following week it started to warm up as winter turned into spring and again the A/C became an issue, they came out and said the same thing except this time before coming in they banged on the A/C unit outside with a hammer, and then said "it looks like its running pretty well the unit is just too big for the A/C size, you have to choose upstairs or downstairs to be comfortable", which isnt an option because the downstairs vents are broken and do not close. We had to call them out three different times in one week, and finally the realized something was wrong. Instead of fixing the problem however the entered our home when we werent home and installed a window unit and hooked it up to our electricity without giving us any type of heads up at all that any such thing would happen. So now we are living in an $800 apartment with a whole in the roof and window unit and a light bill of $250 because the A/C and window unit have to constantly be running, with absolutely NO compensation what so ever.

First, yes these apartments are walking distance from campus. Only positive thing I can say. The office staff are not friendly or helpful. Maintenance is not on time to repair anything that breaks, and there will be several things that break. Lots of partying happening all the time, except for the few days of finals. My neighbors smoked weed and the smell always seeped into my apartment. If you call the police, they seem to think these apartments are part of the campus. They are NOT. If you call University police they will tell you to report it to the city or sheriff. The appliances in the units are outdated and not up to date with the latest safety requirements. The windows leak when it rains, and you can hear everything happening outside. The advertise spacious closets, yes but they don't mention the bugs! I had a cat which kept most of them away, but my neighbor had roaches and they would wonder into my unit. The washer and dryers never work, you will spend $20-$40 for one load of laundry. The parking here is awful, if you have a guest, they need a pass or they will be towed. Just don't live here, there are plenty other apartments for the same price.