Regal Auto Wash

My experience at this car wash has been better than any where else in Yakima The price is reasonable compared to any where else There prices are lower than any one else's. The people are always willing to help as much as possible. I recommend this car wash to anybody! at least give it a try!

The pay slot would not take my debit card, it did when the guy came out and
Did it. The car got washed but not dried. I tried to pull out but there was
Something preventing my car from exiting. Saw the guy behind me and he
Was waving me out. I told him there was something preventing me from
Leaving. He said drive over it. I did, and left.

This is a fourth rate facility that does a lousy job of cleaning, no blow drying
And does not repair or maintain its facility. Will never go there again.

I live in Yakima but I drive out of town a lot. My car is dirty very often so I have been to a handful of car wash facilities since I moved here. This automatic car was got my car cleaner than the ones with human help.
I did not speak to a single person through the whole process so I can't rate management or customer service.
The payment machine was a little slow but it was very simple and fully functioning.
All the lights, brushes, jets, and dryers were working just fine.
No part of my car was damaged.
I am a bit surprised how good of a job it did considering the establishment's appearance can be misleading. The price of their best wash beats others' basic washes with human staff and it did a better job. I will definitely be returning.

I went to this car wash today and i had the worst experience. I paid using my debit card and it was accepted and then it said to pull forward which I did. When i was pulling in i notices that the color light were not working and i also saw thru the rear view mirror the owner walking up. When he approched my vehicle he began to yell at me the steps. He went to check the payment machine and then aproached me again and said which wash i had selected i said to him the $9 and he said o yea sure and looked at me in disbelief making me feel like i couldnt afford that wash. He made it work and yelled at me to reverse and i went to forward which he yelled at me "what the f*** are you doing?" I was honestly very shocked and i said to him are you the owner he says yes and so i told him is this how you treat your customers?? He was very angry at me because his machines were not working properly. The machine washed the car and when i was done i came ouside and he called me to pull over and i didn't want to but my husband told me to. He told me he was sorry that he yelled at me that it was the fourth time it had happened!!!!! I told him that i was very upset he had yelled at me in front of 4 other cars he made me cry!!! He then offered me a token to feel better which i obviously didnt take because i have no intention of going back ever again!!!!!