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Fax: (509) 575-7825
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Gto Car Wash & Auto Detailing
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Reviews
02/16/2016
On my last & final visit they broke off my windshield wiper when drying my car. The guy handed it to me and said that he didn't know how to put it back on. The manager came and tried to install the broken windshield wiper, it wouldn't re-attach. He told me to buy another one and that he would reimburse me if I brought back the receipt. I purchased another wiper, came back with the receipt and got it reimbursed. I asked the manager if I could get a free carwash to compensate for my wasted time and the inconvenience. He was very rude, he said his boss wouldn't let him compensate me with a free carwash and that I was wasting his time. He walked away from me. I asked him why he was being so rude and ignored me. He then threatened me incinuating that if I didn't leave something bad would happen. I didn't leave so he decided to push me out of his way. At this time I decided to leave not wanting to get punched or worse. This behavior from the manager was appalling, not too mention illegal.
03/27/2015
Best car wash I have ever been to! The wash cleaned everything off my car and I loved that they personally dried it. The detail was amazing! My car looked brand new when they were done! All of the employers were very nice as well. Definitely going back!
02/15/2009
This was the WORST car wash I have ever been to! The car wash itself was about 3 minutes total which was fine. However, getting detailing done was a very bad decision. They have about 10 employees there and they were very busy, but somehow at any given time there were at least 5 guys standing around doing either nothing, talking on their cell phone or playing around like they were back in high school instead of working. I was there with my step-mom and my 9 month old daughter, we waited in their very uncomfortable and unwelcoming customer area for our vehicle. While in there we were able to see what was being done and while we waited for over an hour for our SUV to be cleaned, we noticed that they were more interested in everything but working. I would never reccomend this car wash to anyone.
Details
Phone: (509) 575-0049
Address: 2121 S 1st St, Yakima, WA 98903
Website: http://www.gtocarwash.com
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