Jim Clark Auto World

"Unbelievable Customer Service" - Richard M.
I cant express how great it was working with Kent. Truly understands customer service! No pressure from the moment I stepped on the lot. He worked very hard to make sure I was completely satisfied with my purchase.

Great place - willing to work with you and super service after the sale. Would absolutely buy there again. They include a warranty with every purchase which give you peace of mind, never used it but knew it was there if needed. Great guys helpful staff.

This was hands down the best buying experience I have ever had. The sales staff was very attentive and went to great detail to be sure I found the vehicle I wanted at a price that was affordable to my pocket. I would recommend this store to anyone having a hard time out there finding what you want.......I have read the other reviews on this site and don't see how anyone could have a issue with their service or professionalism...... no pressure....no games.....have you been to ones of the big dealerships lately? Having issues? Tired of the games? GO HERE.........

I purchased a used car that was riddled with problems & didn’t have basic maintenance performed. I never went more than 3 weeks without needing a repair in the 5 months I had it, including a raging fuel leak, wipers, hoses, spark plugs, and an alignment. I brought the car to the Ford dealership for a vehicle inspection and learned that the car needed thousands of dollars’ worth of work to become road-worthy. I decided to trade it in at a larger dealership and take the loss.

I returned to collect the refund of my warranty, only to have them try to swindle me out of $350. I had my paperwork clearly stating how much I paid for the warranty and the owner, Keith, was insistent on saying that I didn’t pay that amount. He did finally give me my check, but only after LITERALLY SCREAMING at me and trying to find any excuse to take blame off of himself.

In short: my experience was shifty paperwork practices for a sub-par vehicle---the very reasons why used car dealers get a bad reputation.