Saved to Favorites

(254) 773-4040Write a Review

More Info

General Info
Factory trained affordable major home appliance repair Company. Repairs of refrigerators. ICE makers. Washers. Dryers. Ovens. Stoves. Smooth COOKTOPS. And HDTV flat screen televisions. Same DAY service.
Payment method
mastercard, all major credit cards, amex, discover, visa, cash, check
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
SS
Sondrina S.

10/04/2019

Overall

I called this company because of the wonderful reviews I read online. Initially the response was excellent and the repairmen came out promptly. However, I have a stackable washer and repairman said it would have to be unstacked: not a terrible problem. I also had the repairman tell my husband why the washer was not going to be serviced that day. Because the servicemen said I couldn't reschedule for the same day, I assured them I would call and reschedule the next day. I had the dryer taken down and called TriCity to reschedule. As I previously said the early response was excellent by phone and text message, but after a few days of no response at all, I began to realize I was being ignored. I could understand a phone call or a text message stating: we are so busy we can't possibly schedule anymore repairs. But to be ignored is really bad service.

GC
Gary C.

05/02/2017

Overall

I chose this company due to their vast number of excellent on=line reviews. So glad that I called them, they were true professionals in everything they did. Great service, great people. Thanks guys, I found my "Go to" appliance repair company!

AL
Amy L.

02/23/2017

Overall
Expertise
Promptness
Service

Great company, they were prompt and on time, very thorough, explained my repairs step by step. Highly recommended by Lowes. Fantastic on line reviews which made my choice easy! will definitely call them again.

ZP
Zeke P.

01/11/2017

Overall
Expertise
Promptness
Service

First class customer service, will use them again. Repaired the ice maker in my Samsung refrigerator at half the cost of another service company! Friendly service too.

AP
Anthony P.

10/03/2016

Overall
Expertise
Promptness
Service

Highly recommended by Lowes of Temple where I purchased my Frigidaire refrigerator, I called Tri City Service to come repair my fridge after it quit making ice. The service I received was OUTSTANDING!! Fast SAME DAY service and very reasonable repair prices. This company is super good. I would give them 6 stars if I could.

KC
Kim C.

09/19/2016

Overall
Expertise
Promptness
Service

Max and Kyler were amazing! Very professional and prompt; very knowledgeable. They made you fell like you were working with family. Will definitely call them again. Thanks guys.

TB
Tanya B.

09/06/2016

Overall
Expertise
Promptness
Service

Called Tri City Service, recommended by Lowes of Temple. They repaired my Samsung front load washer and it runs like new again. This company gives the best value for my dollar. I have used several "other" appliance repair companies but NONE of them gave me the level of customer service provided by Tri City Service. Prompt, Professional, Friendly and fair prices too! Highly recommend them!

BB
Brian B.

08/22/2016

Overall
Expertise
Promptness
Service

My Bosch dishwasher needed repair help, not draining the water! Read tons of positive reviews on this company and called them. They repaired my dishwasher the same day and it was the BEST customer service I've ever received!! Call these guys, they sincerely appreciate your business and WANT to help. HIGHLY recommend them. They EARN every 5 star review found on the internet...TRUST ME!

TP
Tonja P.

08/08/2016

Overall
Expertise
Promptness
Service

I contacted Tri City Service due to all the positive reviews I found on line. My Samsung dryer quit heating and it's Saturday!! Even though they were booked solid for the day they found a way to service my dryer. It is evident that this company CARES about customer service. The technicians went out of their way to please me and I would highly recommend them. Thank you Tri City Service!! Best customer service I've ever received.

TC
Tom C.

07/14/2016

Overall

PROMPT, RELIABLE, HONEST, TRUSTWORTHY, EXPERIENCED! These are just a few words to describe this company. Repaired my "high tech" Frigidaire dishwasher, explained even the smallest of details of what the repair included. Derek is top notch and very friendly too!! HIGHLY RECOMMENDED

WD
Winn D.

06/16/2016

Overall
Expertise
Promptness
Service

Words cannot describe the level of customer service provided by this company. Highly recommended by Home Depot of Temple Tri City Service repaired my Whirlpool french door fridge the SAME DAY! I found them to be Honest, Trustworthy, Prompt, and very Professional/Knowledgeable. Very reasonable repair rates too. It's easy to see WHY this company receives all these 5 STAR reviews!!!

LS
Linda S.

05/26/2016

Overall

I called Tri City Service on a Saturday morning (7:30am!), to my suprise someone answered the phone. My Whirlpool refrigerator went on the fritz after a recent lightning storm. They scheduled me for that SAME morning without any extra charges!!! My fridge was repaired an hour later, these guys are my heros. They are professional, extremely friendly, courteous, and know what they're doing!! I will tell the world about my experience with this company!!!!!! WOW WOW WOW!

TM
Thomas M.

05/03/2016

Overall

Tri City Service repaired my Kenmore french door refrigerator and I couldn't be more "pleased"! They called me before showing up, They wore professional uniforms, were extremely friendly and knowledgeable, gave me a great price for my repairs, and I found them to be Honest and full of integrity. Demonstrated some features I didn't know my fridge had!! I HIGHLY recommend their services.

TF
Troy F.

04/20/2016

Overall
Expertise
Promptness
Service

Tri City Service repaired my Samsung refrigerator when two other appliance repair companies could NOT!! I read all of their great reviews on the internet and decided to give them a try. These guys rock!! They are professionals and honest. I highly recommend them to anybody. They will be the ONLY appliance service company I will use in the future. Thanks and God Bless.

RS
Rebecca S.

04/11/2016

Overall
Expertise
Promptness
Service

WOW! Fantastic appliance repair company. I'm new to the Temple area and had no clue who to call for service. I found this company on the internet and read their fabulous reviews. I have a Maytag computerized washer that quit draining. Tri City Service repaired it in less than an hour. Treated me as if they knew me for years!! These guys are terrific and since I'm a student I received a discount. Highly recommended, I'd give them more stars IF I could!!!!

MM
Mike M.

04/05/2016

Overall
Expertise
Promptness
Service

I called this company looking for help repairing my LG dryer. What I received was way beyond any of my expectations! The owner, Max, spent 45 minutes on the phone with me troubleshooting my dryer. He guided me step by step until the problem was solved. It was an operations type issue and NOT a REPAIR issue. Where in the world would you EVER find service like this?? I begged Max to allow me to pay him for his time but he told me to donate whatever money to the charity of MY choice....which I gladly did....in HIS company's name!! God bless you Tri City Service. HIGHLY recommended to anyone!!!!

BW
Brenda W.

04/01/2016

Overall
Expertise
Promptness
Service

WOW! I've lived in Temple Texas for almost 50 years. I own a Samsung French door refrigerator which is very "high tech". I called several area appliance repair places but no one wanted to work on it!!! I then called Lowes here in Temple and they directed me to call Tri City Service. They are so knowledgeable and repaired my Samsung refrigerator that day. Such wonderful service and great people too. HIGHLY recommended.

TL
Tiffany L.

03/24/2016

Overall

I never write reviews but felt compelled to do so for this company. I had two other Killeen appliance repair company's tell me my front load Electrolux washer was not repairable, I called Tri City Service because one of my co workers highly recommended them, I'm so GLAD I did, this company repaired my washer and it's running like new again!! WHY call "anybody" else?? You guys are my hero!!!!

AD
Amber D.

03/17/2016

Overall

My husband is deployed and I called this company to repair our Kenmore washer. We have a large family and I needed the washer fixed ASAP. I must say I had a "hard" time believing all these 5 star reviews could possibly be legitimate but after using their services I can honestly say they deserve all the positive feedback because they "truly" EARN them!! I have never been treated with such respect. I want to tell Max and Kyler "THANK YOU" for your honesty and integrity....and for walking our dog!!!!!! WOW!!!

RR
Richard R.

03/14/2016

Overall

We called this company because of all their excellent reviews. Because we're military it's hard for us to TRUST just anybody, too afraid of being "ripped" off! TRUST these guys. We found them to be honest and respectful with "fair" repair prices. Very fast and friendly service too! Thanks Tri City, we will highly recommend you to all of our friends and neighbors. Received a military discount too!!!!

Details

Phone: (254) 773-4040

Address: Temple, TX 76502