More Info

Compassionate Veterinary Care.

General Info
Sunrise Veterinary Clinic is a full-service veterinary medical facility, located in Rio Rancho, NM. The professional and courteous staff at Sunrise Veterinary Clinic seeks to provide the best possible medical, surgical and dental care for our highly-valued patients. We are committed to promoting responsible pet ownership, preventative health care and health-related educational opportunities for our clients. Our services include: Dental care Emergency and critical care Hospice euthanasia services House calls and nutritional counseling Immunization and wellness care, Micro chipping, Pain management, Surgery and radiology At Sunrise Veterinary Clinic, we accept a variety of small-animal patients, including birds, reptiles (non poisonous), rabbits, rodents and pocket pets. We also offer boarding services. Call Sunrise Veterinary Clinic today to schedule an appointment and learn more about how our practice can serve the needs of you and your cherished pet.
Email
Services/Products
Vaccinations, Boarding, Internal Medicine, Cat Veterinarians, Rabbits, Pet Pharmacy, House Call Veterinarians, Endoscopy, Radiology Veterinarians, Laser Pet Therapy, Cats, Rabbit Vet, Dogs, Emergency Services Veterinarians, Birds, Exotic Animal Vet.
Brands
sentinel
Payment method
discover, master card, visa, cash, check, debit
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
newnmom4
Edited: 05/13/2021
Overall
What customer service?

We just moved to the area & recommended to this clinic for our pets care (2 dogs & 2 cats). The front desk staff was RUDE - acted like it was a big deal to accept new patients especially our poodle who has anti-Cushing disease & requires a special medication. I'll keep searching for a better veterinary clinic - fortunely, I took the precaution of having all the pets updated on their physicals & shots before we moved. I'll pay the extra cost from our vet in MN for our poodle's medication - it's worth the price of not having to pay for RUDENESS!!

SB
Susan B.
Edited: 05/13/2021
Overall
Expertise
Professionalism

Please be aware, on 7/13/16, this clinic put a parvo positive dog in the same room as my dog who we have been aggressively treating for kidney failure and is immunocompromised. I questioned the staff 3 times asking them if the dog had parvo and was told repeatedly it was only a bacterial infection. After an hour the dog's owners came in to visit and THEY told me she tested positive the night before by Dr. Abernathy.
Please share with Rio Rancho and Albuquerque.
Dr. Abernathy has been my vet for 8 years. Last year I had my labs teeth cleaned and they left a 6 inch plastic breathing tube in his throat which he threw up 2 days later but he blamed a tech and I wanted to trust him.
After this, it is my belief that if these two egregious mistakes happened, it must be prevalent.

DS
Dottie S.

09/18/2018

Overall
Expertise
Professionalism

Where to begin, I’ve never had a bad experience only good, from your very low low low prices to your loving care, words don’t seem to cover how good I think this places is ! love it here and so do my animals, I come all the way from Albuquerque New Mexico and it’s worth every moment of the trip, I would never go or trust any other vets, all the vets are excellent everyone of them, God bless you all ❤️❤️❤️❤️

Review ImageReview Image
AL
Ashley L.

10/05/2017

Overall
Expertise
Professionalism

I had a good experience with this clinic and staff. There are a lot of bad reviews, which could be a case by case scenario.

MF
Monica F.

04/25/2017

Overall
Expertise
Professionalism

We have been taking our dogs there for 20+ years. Dr. Abernathy is the most compassionate and kind vet in NM! He has a genuine concern for animals. I understand the frustration with the staff as they are overwhelmed but it's a small price to pay for the comfort and care my dogs get.

JB
Julie B.

03/01/2017

Overall
Expertise
Professionalism

I am convinced Sunrise pays people to write good reviews on google. Their google reviews are phenomenal but elsewhere they are not so great. I have experienced first hand Sunrise's unprofessionalism and Abernathy's perverted demeanor. BEWARE.

MS
Mildred S.

03/01/2017

Overall
Expertise
Professionalism

HUMILIATING EXPERIENCE! I agree with other reviews who have said Abernathy is perverted. Unprofessional.

SS
Sumner S.

02/28/2017

Overall
Expertise
Professionalism

Do NOT use Sunrise! Unless of course you want your animals to die. My girlfriends family is devastated after their dog was neglected and left to die.

SG
Sheri G.

02/28/2017

Overall
Expertise
Professionalism

GO ELSEWHERE. Sunrise Veterinary Clinic may be cheap but do not let your pets pay the price. One of my dogs is now dead and another nearly died thanks to Sunrise and Dr. Abernathy. If you want false diagnoses and your animals to be unattended to, go pay them a visit.

Last week I suspected both dogs kennel cough had turned into pneumonia. When I mentioned this to Dr. Abernathy he insisted the dogs kennel cough was not to the point of pneumonia. Both dogs ended up being admitted to Sunrise and when my daughters and I went to check on them neither were getting oxygen. The youngest dog was in an oxygen chamber with it oxygen TURNED OFF and the other dog was not in an oxygen chamber at all when her gums were white and breathing extremely rapid.

The vet techs told us that they could not adjust the oxygen chamber and needed Dr. Abernathy to do it himself. The vet tech said that Dr. Abernathy was technically in the building but was not seeing patients until 6pm because he needed to deal with some computer issues he was having. We politely asked again if we could quickly speak to Dr. Abernathy because time was running out for both dogs and they needed oxygen and fluids ASAP. Several minutes later, a vet tech came over to us and I assumed Sunrise was finally going to help our suffering dogs. Instead, Dr. Abernathy had his vet tech KICK US OUT. The vet tech told us we were being “disruptive” and that we were banned from Sunrise.

Dr. Abernathy was embarrassed by his incompetence and figured he did not have to take responsibility if he kicked us out. Had Dr. Abernathy correctly diagnosed our dogs in the first place and turned ON the oxygen in the chamber our youngest dog would be alive. We headed to Petroglyph Animal Clinic after leaving and both dogs were immediately diagnosed with pneumonia. They were provided stronger medication, oxygen chambers, IVs, and nebulizers. However, the youngest dog was already too far gone and malnourished due to Sunrise's incompetence.

HV
Hope V.

12/20/2016

Overall
Expertise
Professionalism

Dr. Abernathy needs to retire. During my visits for at least the past two years, each visit with my car are spent watching the doctor doze off.. While standing! When I ask why he hasn't retired, he responds that he has too many bills!
Now I am now facing the death of my elderly cat because Dr. Abernathy told me to give him a Baby Aspirin, allowing 72 hours between doses for hip pain. Trusting the doctor, I gave my cat 1 baby aspirin and allowed an extra day before the second aspirin. One week later and my cat is tragically and heartbreakingly dying. I have checked on Dr Abernathy's suggestion....My cat should have only been prescribed 1/4 Tablet every 72 hours! I am with my cat at his side now, crying and feeling helpless. I cannot be the only person who has experienced similar issues. Feel free to write me at HLeaglee@msn.com
Thank you

RW
Rl W.

11/23/2016

Overall
Expertise
Professionalism

I have been taking all my many pets (retired racing greyhounds and numerous cats) to Sunrise Vet for 15 years. Although the place can at times be a "madhouse" , very crowded and backed up appointment times, I just accept it and chat with other clients. I have read reviews by others who feel the staff is rude - I think they are just stressfully busy and when I engage them in light banter they are quite friendly. Phone situation is not good but I get fast responses when I send an email; otherwise I just leave a message and let them get back to me. I do think they would do well to bring on another vet - Dr. Abernathy is SO dedicated to the pets he has often called me as late as 10:30pm to give me an update. I recommend this clinic but do caution you need to be patient.

ST
Sophia T.

08/22/2016

Overall
Expertise
Professionalism

I took my fur baby, on 8-19-2016 for cherry eye removal. I was so happy with the results and my little boy has never looked so good! Thank you, Doctor, for caring so much for our babies! I can't wait to let all my friends know about this wonderful little heaven.

PS
Peggy S.

08/01/2016

Overall
Expertise
Professionalism

Front office staff not friendly. They all seem confused about what to do. Phone service awful. Put on hold three times today, and no one answered after 12 minutes on my last try.

KA
Karen A.

06/12/2015

Overall

They suck have phone off the hook so they don't have to deal with our babies

DC
D C.

01/23/2015

Overall
you can't get a better MD for your fur babies

Love the staff and I wouldn't trust my babies with no one else but sunrise vet. They are professional experienced and treat my babies like their own. Dr Abernathy is the best veterinarian in Albuquerque Rio rancho area. Highly recommend sunrise to everyone.

SR
Susan R.

08/21/2014

Overall

If you care for assembly line vet care this is the place to go. Called the office to inform them I had a wild duck with a broken leg and was informed that I should bring him in immediately. Rushed her over only to be informed I had to leave her there because Dr. Abernathy was to busy to see her. Then got a call he wanted to keep her there for five days in a cage. I had the duck in a cage at home. Never got to talk to him to inform him the duck had broken her leg 8 months ago. Never got to ask him why he wanted her on antibiotics. Never got to ask him if the leg could be treated. Cause when I went to pick up the duck and asked questions to his staff they could not answer me. He of cause was not there. So, I got this huge bill without any explanation of how this wild bird could be treated. Just a bottle of pills without any explanation on how to give a duck a pill. Then I got banned from his office without any conversation with him. He tells a friend of mine he does not want me in his office. Thanks, a lot, Dr. Abernathy. This is after giving you thousands of dollars after you miss diagnosed my dog.

speaker1

12/21/2010

Overall
Front Desk Staff

I have enjoyed the Doctors there at the Clinic, but the staff is what makes the Clinic unbearable to even want to take your pet there. The staff is rude, not concerned for you pet, and yes I too have tried calling the office and told there is a call or 2 ahead of you...and I was calling for thier lobby! I could see that the staff was talking and joking with eachother.

Details

Phone: (505) 892-6538

Address: 132 Frontage Rd NE, Rio Rancho, NM 87124

Website: http://www.sunriseveterinary.com

People Also Viewed