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Jo S.

03/26/2015

Overall

I have kenneled my two dogs at Monte Vista Pet Lodge about 5 times now and I love it. The staff is super nice and they really seemed to enjoy what they do. The kennel is not close to my house but I will drive the distance for my dogs to have a safe and loving place to stay. I would recommend this place to everyone I know with pets!

CS
Candace S.

02/20/2015

Overall

I have been taking my dog Roger to Monte Vista Pet Lodge for a while now for day care and grooming. The groomer does a great job and the entire staff is friendly, caring and professional. The thing that impressed us the most was the manager Rebecca did the meet and greet in person, took us on a tour explaining everything. Also we like that you can bring your own dog food when boarding. If you are looking for a place to take your dog/cat and NOT worry about them, I highly recommend Monte Vista. Roger loves going there and is totally exhausted when he gets home.

MS
Maryann S.

01/16/2015

Overall

We've been using Monte Vista Pet Lodge since they opened. I loved the fact that they require a visit with the pets & their parents before the pets stay the first time. When we visited, Rebecca, the manager, immediately made us feel comfortable & took us on a tour of the facility.



We've kenneled our dogs here approximately 6 times in the last year with stays ranging from 1 day in doggie day care to 13 days while we were in Alaska.



While in AK, our female Pomeranian, Bella, got sick & once it became clear she needed to see the vet, Rebecca called us. She took Bella to our vet first thing in the morning & they gave her the prescribed medication until we got home. We also received a few phone calls letting us know how Bella was doing (in addition to the several we made to them to check on her!). When we returned, there was no extra charge for taking such good care of her except for the amount our vet charged Monte Vista when they took Bella in. That is excellent service & above & beyond what we expected. I figured there'd be a fee added on for having to transport Bella to the vet.



We're allowed to bring our own food for the dogs (our old kennel charged extra if we brought our own food), their beds they love to sleep in and a couple of toys for each of them. That makes us feel better because we know our dogs have that piece of home with them.



We've also used the grooming services at Monte Vista. The groomer, Adele, does a great job! Our dogs like her & she takes good care of them. The prices are reasonable & Adele is very flexible. If you want to know that your pet is being treated just like you'd treat them, you should pay Monte Vista Pet Lodge a visit!

Details

Phone: (505) 998-1494

Address: 365 Unser Blvd NE, Rio Rancho, NM 87124

Website: http://www.mvpetlodge.com

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