Vetter Air

Rental a/c went down, Vetter got there fast with a very reasonable quote, fixed it quickly, even pointed out some additional things we can do to help make the unit last. Very happy, will use them again for sure.

Great ac service. Arrived on time and was fast to repair my mom's ac unit outside San Antonio. Happy they took good care of her and did not stiff her on the bill. thanks!

Limited time in San Antonio to work on a rental- they were on time for the quote and the work, the pricing was great, and our rental now cools like it was supposed to. Great job, thank you!

We first used Vetter Air in 2011 when our AC broke. They fixed it fast, so we kept their number- 2015 rolls around, need them again for the second a/c, and they are right there. Fixed, in and out. Clear pricing, did not upsell. Very happy.

Great pricing, able to fix our a/c in San Antonio fast. Really nice guys, was a pleasant experience.

Great service, highly recommended. Prompt response for a broken a/c, excellent pricing. No extra garbage put onto the bill, very fair and up front. I trust them and will use again if I ever need to.

5 Stars All The Way!



Vetter installed our a/c system and it turned out fantastic. He made excellent recommendations and completed the entire house in no time flat. This was actually one of the final projects of our full remodel. During that difficult process, we ran into a number of sub-par contractors (a few were even highly rated on Angieslist).



Vetter did what he said he would, for the price we agreed upon, and it turned out better than we expected!



If all the subcontractors we hired were as professional and thorough as Vetter Air, our life would have been SO much easier.

Minor repairs can turn into buying a whole new air conditioning system.phone book coupons are worthless because Vetter will take the coupon and then jack you some other way.BEWARE! !!! .

Stand-up company you can trust. Fast service, best pricing I could find in the San Antonio area. Thanks!

We first used Vetter air in June of 2009 when our A/C quit working. The compressor fan motor had gone out. We called at 7 am to schedule service and were told they would be here between 10 am and noon. The technician did not arrive until 1 pm. We were charged $39 for the service call, and then over $400 for the motor and installation.



1 month later our A/C started leaking water on a Sunday. We called as soon as we noticed it and were told they would be there in the afternoon and would call before coming out. By 5 o'clock nobody had arrived or called and we had given up. After doing some research we discovered what the problem was, corrected it ourselves (clogged drain pipe) and cancelled the service call. Unfortunately however after we attempted to turn the unit back on after clearing the clog, the outside unit would not come on. We called Vetter the next day to have them look at it. This time the breaker box tied to the outdoor unit had fused and melted. We were told that typically with the unit we have the breaker box is unfused and is simply a switch and they had an unfused box on the van they could install. We wanted to replace it with the same type of fused box that was currently on it and were told he could get the part no problem. After getting the part and coming back, we were told that there would be a $25 parts acquisition fee. We were also told that there would be a $79 service fee on top of the $235 for the box and installation (which earlier he did not mention the service fee and instead told my husband $235 altogether installed). When I questioned the service fee and pointed out that just a month earlier it was half as much, I was told last month they were running a special. When we brought up the fact that we were not told ahead of time that there would be a parts acquisition fee, we were told normally that would be $50 but they were only going to charge us $25 (as if they were doing us a favor!)



I really feel like on both occassions we have been gouged. I understand marking up parts prices and labor is not always cheap, but I think it is ridiculous if you have repairs done to charge a service fee on top of the labor and parts. When you have your car repaired, dealers typically charge a diagnostic fee, but if you choose to have the repairs done that fee is waived and you are only charged for the parts and labor. In addition, we should have been told up front before the technician left to get the other breaker box that an additional fee would apply.



We will not be using Vetter air in the future.