Petra Heating & AC

My friend's furnace stopped working and I told her to call Petra. They did a great job installing my furnace a few years ago. Well, Mark helped her troubleshoot it over the phone and got it working without coming out OR charging her. She was not a customer and he had never dealt with her before. He could have legitimately charged her for a service call but instead he spent over 30 minutes on the phone with her and helped her get her furnace running again and then refused to charge her. THAT is HONEST and EXCELLENT customer service. I HIGHLY recommend Petra Heating and Cooling. They are the best.