Catalano Enterprises

The job done was not professional. In 2011 we had a serious upstairs water leak which caused the lower floor ceiling to collapse. We elected to replace the carpet with tile and the job done is amateurish. Just under 2 yrs. after the work we had them come out to replace tile that was uneven. However I keep finding more tile that was installed uneven. Now, I can't get any more tile because it was discontinued. I am stuck and have to live with the crappy tile job unless I want to replace all the tile with a different style. I paid an extra $5000 for the tile work needed to install this tile. I keep finding other small items not done right but I am not going to contact Catalano because the 2 yr. warrantee is over. Ex: They refinished the cabinets and the job was bad, runs and drips showing. Some trim not installed. We had to keep after them to redo repairs during the remodel and it wore me out. I am a senior and don't need the aggravation of dealing with them again.

First of all, the fact that they're recommended by USAA says a lot to me. We've been undergoing major renovations in our townhouse after a water leak in an upstairs bathroom caused portions of the downstairs ceiling to collapse. It has been a stressful time and I know my patience has been short at times. I have to say though that for the vast majority of this period, Catalano has done top quality work. Even though we've had a couple of sub-contractors who were less than attentive in their work, we only had to voice our concern to our contact person and the matter was resolved.



This project is in the final stages now but I'm confident we will be completely satisfied with the final result.



If I could offer one piece of advice, it would be to prepare yourself for the project to take longer than you expect. Ask questions of the contractor, and make the best of the situation.

They stole our light fixtures and boxes of tile. They did horrible work. We had to keep checking in and telling them they needed to do things over because it was so bad. They did really bad paint jobs, and left it like that until we said something. When we would stop by, they we hardly there and claimed they were at "lunch" or they were at home depot. They took more than 5 months to do a job that should of took 3. They're a horrible business, i would not recommend them.