Cleo's Furniture

Do NOT waste your time or money here!

I purchased coffee table and end tables from cleos and paid cash. Noticed that the end table was stripped of varnish on bottom due to packing tape. I understand I didn't notice for several months but they were unable to fix the problem. I did finance a whole bedroom suite when I had the cash to buy it only to improve my credit score. Well the side table, one of them is fading on top and top drawer meant to set laptop on is separating. I financed this furniture in April of 2014 and have been trying to get some response to be able to fix this since I am still paying for it but no one seems to care about fixing anything as long as they get their payments which are always on time. The furniture is junk and my bed broke within a month then took over a month to replace and had to sleep on floor. DO NOT buy furniture from Cleos. Thought they had a good reputation but finding out otherwise. Will never buy from them again after I get this paid off. And it's a shame because my next purchase was gonna be living room furniture and bedroom suite for my daughter. Cleos should be put out of business. Don't even deserve one star����

Visited 6-4-2015 and this place had the worst service possible. They complained the whole time they were understaffed, trying to unload a truck and try and help customers. This man had excuse for everything and a complaint just the same. Why would I buy from a company that complains about it self. Are you kidding me? Mark was lazy, rude and unhygienic. Smelled like he worked in a barn all day. Just disgusting. Would have to contemplate hard and receive a steal of a deal to buy from this slob.

I purchased a recliner for my husband.ON SALE $600. CASH..The chair almost immediately began falling apart. You name it...it broke.. We brought it to be repaired under warranty.Its a huge thing ,difficult to move but they don't send a repairman or come pick it up like whites or Fergusons will. They said 2 weeks to repair what was broken. By the time we bit the bullet to take it in there was a button popped off, heat & massage broken, and recliner arm was broke all within about 6 months of my husband just sitting in it. He is not a large man. No jumping or anything on this chair. We got it back. Heater still broke when we plugged it in at home. Then the arm broke off...TWICE! Spend a little more and buy quality at WHITES .

We spent several thousands (95% of it paid in cash) in November 2013 at Cleo's Benton location. When the pieces were delivered, we noted & reported immediately, several issues. One piece was replaced fairly quickly. Supposedly the others had to be ordered, although they had pieces in the store that they could have traded, Anyway, it is now SIX MONTHS LATER and we are STILL waiting for one large piece to be replaced and a smaller piece to be replaced. Chances of that actually happening at this point I would say are fairly slim! It's a shame for the owners of Cleo's, too. We will be buying double that amount of furniture this fall and it will NOT be from there! IF we happen to get any positive results that change my opinion I'l be sure to update.

I bought a icomfort mattress a little over a month ago. It is now sagging and have to take it to the store to have it sent back with no replacement and no time frame on replacement. Not a good job Patrick. And no customer satisfaction gaurantee.