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(314) 488-4707Map & Directions1007 Treetop Trail DrBallwin, MO 63021Write a Review

More Info

General Info
* Air Ducts *A/C Coil Cleaning *Blower Motor Cleaning *Mattress Cleaning*Carpet Cleaning * Dryer Vents * Monthly Specials * Referral Program
BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Air Duct Cleaning, A-Coil Cleaning, Blower Motor Cleaning, Furnace Flue Cleaning, Carpet and Rug Cleaning.
Brands
Breathe-Rite
Payment method
all major credit cards, check, debit, insurance, paypal
Location
No need to look for us... We come to you! St. Louis Metro and St. Charles and up to 50 miles surrounding.
Neighborhood
Ballwin
Amenities
Free air duct inspection with any work preformed.
AKA

Breathe Rite

Categories

Reviews

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stlcardsfan

03/18/2013

Overall

Overall, they were very professional and did a great job cleaning the ducts. Obviously, that is why I had them out. I more so have an issue with two other things.



1. They disconnected my humidifier and then told my wife to have an HVAC contractor out to reconnect it. This adds another $100 to the bill.



2. I bought a groupon for $59 that they advertised as a 'whole-house" air duct cleaning and that it was up to a $333.95 value". I did some research and thought that wa stoo good to be true, but I was not expecting it to be a world away from the truth. On top of the "$333.95" value, It ended up costing $770.00 for the cleaning. So basically, they advertise $59 and it cost an additional $770.00. I would say that is boarderline bait and switch really and found it extremely misleading.



Just expect to spend far above and beyond any advertised price.

claimed iconBusiness Response04/01/2013

Thank you for your feedback, we do appreciate you as a customer. To address your first issue, to clean the air ducts properly it was necessary that we disconnect the humidifier, in cases where we do not feel comfortable reconnecting it, we do advise that it will need to be reconnected by an HVAC contractor prior to disconnecting it. Breathe rite did provide the exact service that you purchased the Groupon for without charging any additional cost. You opted for additional services that were not covered by the Groupon. All of our ads and coupons are very specific as to what they cover to prevent someone from thinking that it may be bait and switch. We never want a customer to feel that way. Every system in every house is completely different, based on the age, type of system, when it was put in, size and type of house, if pets lived there, if the system did or didn’t have a humidifier, if the system had or had not ever been cleaned, so we cannot advise what each system will take to have a complete clean until we see it. This is one other reason why we do offer the system inspection. Any and all additional work needed, and the charges are given upfront after the system inspection has been completed. You have the ability to decline any additional service (none of them are required). We do not give you any pressure to take the additional service, however we do have to provide you with our findings and advise what needs to be done or we would not be giving you a proper inspection or protecting the work that we do complete by having you upset later if something else was not cleaned. We feel that it is necessary to advise every customer of the full condition of their systems. I apologize if you feel that you were given any kind of unreasonable service. Feel free to contact us at any time with questions or concerns regarding your cleaning we would be happy to help.

This listing has been claimed by a business representative.
joemilo

03/14/2013

Overall

The team called to let me know they were on their way to my house. They arrived on time and were very polite and friendly. They took care of my home and carpet. The carpets look Great!!!

mrufkahr

02/18/2013

Overall

We have never done this before and I'm sure glad that we did. Very professional, explained everything, showed me the big picture....wow! Thank you so much!

frannielang

02/13/2013

Overall

Arrived ontime, inspected and pricing discussed. Very Friendly and professional with easy communication. offered several ideas to improve preformance. 2 Men spent a full day cleaning my air ducts. I am looking forward to having them at my house again.

keekee111

02/09/2013

Overall

VERY WELL! The recepionist i spoke with to book the appointment was very nice and professional, they worked with me to todo one big room for the same price instead of three small rooms. The guys were right on time and called in advance to let me know they were on the way. The cleaning solutions smelled great and the results were fantastic! KRIS and JOE were professional and thorough, did a great job, i will use the co again in the future and would be happy to give referals.

katy1212

01/06/2013

Overall
The service was excellent. 5 S...

The service was excellent. 5 STARS for customer service. Tehy arrived promptly at the tiem of service and gave a thorough inspection. They went above and beyond what my expectations were. example.... taking the blower motor to be cleaned. They are an excellent example of an entrepreneur company that is sure to expand to bigger things. I would recomend them to family and friends 100%. My friend refered me to them.... now i see why 100000000 TIMES HAPPY!

dwrightcoffman

12/04/2012

Overall
We had the air duct cleaning f...

We had the air duct cleaning from a Living Social deal. Richard was extremely professional and knowledgeable. No pressure to get additional services. We could breath better in our house right away. We are having him come back to clean our carpets this week.

lora252

12/01/2012

Overall
FANTASTIC!!! Great service sup...

FANTASTIC!!! Great service super friendly.. Felt safe with them in my home. Vents were a mess-not anymore. Every home needs this maintenance on a regular basis! They are very knowledgeable and will walk you through how the whole air system works.

mduch226

11/29/2012

Overall
The guys arrived on time and e...

The guys arrived on time and explained everything very well. They did a great job. The carpet looks great. Rick was very helpful and knowledgeable. I will reccomend to all my cleaning clients and friends!

elaine.beffa

11/16/2012

Overall
I had purchased a "We Deal" co...

I had purchased a "We Deal" coupon and had no difficulties scheduling a carpet cleaning or dealing with the staff at Breathe-Rite. The technician called prior to the appointment time to let me know he was available to come earlier, so he arrived about an hour prior to the originally scheduled time. He did a great job -- I would use their services again in the future if needed, and would recommend them.

drcogo

10/16/2012

Overall
EXCELENT WORK! GREAT ADVICE! I...

EXCELENT WORK! GREAT ADVICE! I WOULD RECOMEND A BREATHE RITE VERY HELPFUL!

chris22

10/09/2012

Overall
They were very professional, k...

They were very professional, knowledgeable and efficient. They made suggestions but were not pushy just to make a sale. They made me feel like my home was their home in regards to caring and thought put into their work. My carpet is so fresh and clean! Thanks A Breathe-Rite!

alliegirl626

09/25/2012

Overall
everything was explained to me...

everything was explained to me. I know all the work i had done was needed and i feel better knowing I will be breathing much better, and cleaner air. The technicians were both very friendly and helpfull.

drea124

09/01/2012

Overall
CALLED AHEAD, ON TIME, FIRENDL...

CALLED AHEAD, ON TIME, FIRENDLY SERVICE CARPET LOOKS GREAT AND SMELLS SO CLEAN! THANKS.

bigdogfireman

09/01/2012

Overall
Kris and Rico came today and c...

Kris and Rico came today and cleaned my air ducts. I felt really bad for them because, the day before, I looked inside my vents with a camera and they had to be some of the dirtiest nastiest ducts I have ever seen. They worked their butts off for 4 hours and did an amazing job. The price was much less than I expected and cheaper than other companies I contacted. My ducts are spotless and the guys were professional and friendly, what more could you really ask for? I will be calling them to repeat this process next year and will recommend them to anyone that I know. A+++

Overall
I purchased an outstanding Gro...

I purchased an outstanding Groupon form Breathe-Rite for $49 to clean the carpets in 3 rooms. My busy schedule was not a problem when I called to make an appointment. They were very accommodating. They told me my appointment would be between 9 and 11, but Kris called to confirm he was going to be right at 9. Kris was very professional and made magic happen. My carpets are now immaculate! I will definitely be using Breathe-Rite for all my future cleanings!

Details

Phone: (314) 488-4707

Address: 1007 Treetop Trail Dr, Ballwin, MO 63021

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