Lone Star Cleaners

Take your clothes someplace else!



Mr. Lee's refusal to admit that he can make a mistake was my first sign that I would get no correction for Lone Star Cleaner's mistakes. They laundered, starched and steam ironed a silk shirt. Mr. Lee insisted that was as I had ordered. They only half-ironed but did not dry clean a pair of wool slacks. Mr. Lee insisted the wrinkles hung back in when the slacks were placed on the hanger. They had and laundered, starched and steam ironed a pair of linen slacks. Mr. Lee insisted that was as I had ordered.



I asked if he was willing to do anything and he said he would dry clean the slacks and silk shirt again. And then he said he would have to charge me for the repeat service.



Quite a shame. Such an absence of customer concern.