Find a business

        More Info

        General Info
        With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Amarillo, Texas.
        Extra Phones

        Phone: (806) 356-0963

        TollFree: (877) 211-9810

        Brands
        Boston Acoustics, Klipsch, apple, at&t, ipad, iphone, refrigerators, samsung, sprint, verizon
        Payment method
        master card, visa, amex, discover, all major credit cards, cash, check, company card, debit, diners club, paypal
        Other Link

        https://stores.bestbuy.com/tx/amarillo/101-westgate-pkwy-218.html/?ref=NS&loc=ns100

        Categories
        Consumer Electronics, Automobile Radios & Stereo Systems, Cellular Telephone Equipment & Supplies, Computer & Equipment Dealers, Computer Printers & Supplies, Home Theater Systems, Major Appliances, Office Equipment & Supplies, Television & Radio Stores
        Other Information

        Parking: Lot, Private

        Bike Parking: No

        Wheelchair Accessible: Yes

        Price Range : Average

        Provided by

        Reviews

        Hi there!
        Rate this business!
        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
        Click to Rate
        BR
        Betty l. R.

        08/17/2016

        Overall
        Service

        Have been calling this store for more than 1 hr. No one answers on any line we call into. It rings and rings but no answer. Store doesn't close until 8:00pm. It is now just 7:00pm. Frustrating. At this point - very poor rating.

        Helpful(0)Flag
        LG
        Lesa G.

        12/31/2015

        Overall

        I just left your store in Amarillo TX I was looking looking for an Otter box cover for my mobile phone. I saw 6 or 7 employees in that area only 2 were helping customer's the others were visiting after going from shelf to shelf, purposely, looking puzzled no one offered to help. At that point I went to where 3 were visiting stood about 4 feet away and stared till one tore himself away to tell me you don't carry any covers for LG Vista phones. You can bet I will tell several people that I wasted 15 minutes of my life in your store being ignored.

        Helpful(0)Flag
        DM
        Dusti M.

        07/23/2010

        Overall
        Good Customer Service!

        Wow. I had to exchange something I bought online. I was dreading going into the store, so I put it off about a week and a half. To my surprise, the transaction was handled very well. The girl at customer service was so nice. She had kind of a super hero hairstyle, with a blonde streak in front. She was so nice to me. On top of that, she actually knew what she was doing.



        I'm telling you, the art of customer service is a dying one. Many of my friends will just eat the cost of a purchase rather than going in to deal with some horrible person at the customer service counter. I've been talking up my Best Buy customer service experience to everyone I know. Maybe they should offer to customer service training to the other businesses in town. I could suggest a list. *grins*



        Because of this experience, Best Buy will be my first shopping choice. They're doing it right, and I appreciate it so very much.

        Helpful(0)Flag
        anonymous

        06/30/2010

        Provided by Superpages
        Overall

        Winner of: Worst of Amarillo! Called Best Buy to see if they had cases for the new iPhone 4. Was told yes. Then asked if they had many to choose from. Again, yes. Drove to this store and they had 3 cases to choose from. Light purple, dark purple and dark blue. Wow! Asked an associate there if that was all, and he told me yes. Told him that was not what I was told over the phone. Started arguing with me and I walked away. Told the woman at the door my experience, and she told me that's what the people answering the phone say, because they don't know what's on the floor. Really?! Simply will not go back to this store, or ever order from Best Buy again! PERIOD!

        Helpful(0)Flag

        Details

        Phone: (806) 356-0284

        Address: 101 Westgate Pkwy, Amarillo, TX 79121

        Website: https://stores.bestbuy.com/tx/amarillo/101-westgate-pkwy-218.html/?ref=NS&loc=ns100

        People Also Viewed