More Info
- General Info
- Visionworks offers quality eye care services, famous fashion brand frames, lenses & sunglasses. Buy online or visit your Albuquerque Visionworks store.
- Extra Phones
Phone: (505) 898-9643
- Services/Products
- Visionworks offers quality eye care services, famous fashion brand frames, lenses & sunglasses. Buy online or visit your Albuquerque Visionworks store.
- Payment method
- amex, debit, discover, master card, visa, cash
- Location
- Cottonwood Mall
- Other Link
- Categories
Reviews
12/15/2015
Customer service lacks BIG TIME! Go in for an eye exam early. Oh well isn't that inconvenient for the staff. Then staff didn't know if I was there for a regular exam or contact exam (which they ask you when they are setting the appointment) Machines are down but that again apparently is my fault. When I go to leave I am charged even though I have very good eye insurance. The staff was snotty, unprofessional, and rude. When I asked for the store manager I was told by the manager she is very sorry and she will discuss what happened. I am sorry She was as rude as her staff. When you are sitting with a customer and your friend walks in you do not leave the customer so a snot can finish taking care of me. I did not purchase anything because of the staff. They barely let me out the door with my prescription (which I had to pay for and fight for) Shame on this place. It used to be excellent and now I wouldn't suggest anyone going there.
11/19/2015
Frames were great, unfortunatly the customer service end of the operation ripped us off. I was told that I was purchasing the least expensive lenses when in reality I was billed for the most expensive. If you are crazy enough to purchase your eyewear here I would advise that you have your sales rep explain, explain, and explain again all charges to you. If you get a bad feeling about anything that you are being told, RUN LIKE HELL. I reluctantly rate my experience as a one star as I can't find the negative star rating.
Details
Phone: (505) 897-2020
Address: 10,000 Coors Bypass #A201, Albuquerque, NM 87114
Website: https://www.visionworks.com
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