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02/12/2016
DISAPPOINTED w/Dr Tachau & his Abq office! NOT DEAF FRIENDLY! We asked for an interpreter when we made my sons appt & received some hesitation. I informed the office that it is his right to have an interpreter. Often people do not realize this the law. I am happy to help with education, phone #'s, etc. When I rec'd a confirmation txt a few weeks before the appt I asked about the interpreter & was told the doctor was not comfortable with having an interpreter in the room. We talked to the Dr himself & he told us my son didn't need one for various reasons. He has never met my son! How would he know if he needed an interpreter? When we wouldn't give up on getting one he finally agreed & hung up on us. I called his Abq office a week later to cancel the appt, having decided he was not the type of person my son needed, & we had already been taken out of the sched. I was told my son was not a patient there. It seems they made the decision for us. It feels a whole lot like discrimination! 0����
Details
Phone: (505) 898-4884
Address: 9131 High Assets Way NW, Albuquerque, NM 87120
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