More Info
Quality Service Since 1948
- General Info
- We have a 47' booth for trailers, trucks, buses, and other large vehicles. We work with all makes & models. All insurance accepted with direct repair on many. We assist with towing & rental cars.We have a state of the art facility and equipment to assyre your repair is done correctly. We have been serving Yakima since 1948
- BBB Rating
- Payment method
- mastercard, visa
- Categories
Reviews
06/12/2018
Wonderful service, great staff. Kept me informed on process and eta. 100% satisfied
06/01/2018
This place certainly lives up to its reputation. I’m never disappointed and you simply can’t beat the prices
05/22/2018
I took my Lexus to Autocraft primarily because of their record achievements and their knowledge about luxury vehicles. Needles to say I was extremely pleased with the results. My vehicle did look "showroom new" as advertised and they took so many extra steps to take care of the tiniest detail. I would highly recommend this shop to anyone that has a luxury model vehicle that may need repairs. They will take good care of you and have an extremely personable customer service department. I appreciated the text messages that they provided to keep me updated on the status of my vehicle during the repair process. Christian took special care to see that the work was performed to the highest quality.
03/28/2018
I just picked up my Four-runner and it is just like new! Autocraft did a great job of repairing my 2 front end dents, matching the paint perfectly and also replacing my windshield. The staff was all very helpful and they got my car done a little earlier than expected. Autocraft is professional, thorough and do great work. I wouldn't hesitate taking any vehicle there for repairs. I am kind of shocked by some of the previous reviews- because Autocraft was a positive experience for me.
03/05/2018
I’ve been a loyal customer for years. If you’re looking for high-quality products at a reasonable price, this is your place.
02/28/2018
From quality to customer service, I am always impressed. I love recommending this business to my family and friends.
02/22/2018
I have had the best experience here. They were able to accommodate me and deal with my busy schedule well. Very friendly and explained everything I needed to know with no complaint. Thank you guys!!!
02/15/2018
THESE GUYS DID AN AWESOME JOB ON MY CAR , AND KEPT ME INFORMED ON PROGRESS ON A DAILY BASIS. THEY ARE VERY FRIENDLY AND PROFESSIONAL. THEY GO ABOVE AND BEYOND MY EXPECTATIONS THANK YOU AGAIN
02/05/2018
I just recently had my vehicle repaired by Autocraft.Paint and body works. I was extremely pleased with how cost effective they were compared to other places. They gave me a time to bring it in and when it would be done. They were ahead of time on getting it back (which I know does not happen every-time in business today) and the job was such, you could not tell that any damage had ever been done. The staff was friendly, courtesy and genuinely concerned about me and my vehicle. I seldom ever write these type of reviews, but felt it important to let people know that this is a local business, with local owners and they are a step above the rest and work hard to earn their customers respect and I highly recommend them!
10/11/2013
Auto Craft is an approved repair facility through my insurance company, GEICO. After an accident, I took my vehicle here to receive almost $6,000 in repairs. The shop/waiting area was clean and the staff was friendly. They gave me updates when I asked and let me retrieve a few items from my vehicle.
BUT, I am unhappy with the repair work. The rear panel that was replaced does not fit snuggly like the undamaged side does. The tail gate, that was repaired, is slightly out of whack leaving a large gap on one side. In addition, there is a metal strip under my rear window that now rubs on my front door when I open it. It even rubs away paint in an inconspicuous spot. The end of the metal strip was covered with electrical tape! The best part is, this piece was not even damaged in the accident!
To add insult to injury, the interior of my car was extremely dirty with shop dust. They say they don't detail cars (fair enough), but they do vacuum and wipe them out. If that's true, they missed a lot of spots.. Also, I found a shop rag and one of the worker's 7-Up bottle in the cargo area of my car. My key had a small amount of paint on it as well. While these may seem like small things, they add up to the already shoddy job they did repairing the vehicle.
I returned to Auto Craft and pointed out these issues, and I'll be returning my car next week for more work.
Details
Phone: (509) 248-3231
Address: 1804 S 3rd Ave, Yakima, WA 98902
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