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- General Info
- Valley Heating & Cooling, Inc., a heating and cooling company based in Richmond, Rhode Island, is committed to excellence in service to you. Whether it's our 24/7 emergency service, our continuing education, or our pride in a job well done, you are our number-one priority.
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- BBB Rating
- Extra Phones
TollFree: (800) 799-0189
- Services/Products
- Air Conditioning & Heating Service, Discounts, Dryer Vent Cleaning, Energy Audits, Dryer Vent Repair, Emergency Installation, Plumbing Services, Sheet Metal Work, Retrofitting, Mobile Homes, DIY Assistance, Insulation, Dryer Vent Installation, High Velocity Air Conditioning, Air Conditioning, Coil Cleaning, Window Air Conditioners, Furnaces, Heaters, Heating & Air Conditioning Ductwork, Oil Heating Systems, Heating & Cooling Systems, Portable Air Conditioners, Heat Pumps, Boilers, Heating Systems, Floor Heaters, Gas Heating.
- Brands
- Buderus, ClimateMaster
- Payment method
- visa, master card, amex, discover
- Accreditation
Better Business Bureau
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- Other Information
Services: Air Conditioning & Heating Service, Discounts, Dryer Vent Cleaning, Energy Audits, Dryer Vent Repair, Emergency Installation, Plumbing Services, Sheet Metal Work, Retrofitting, Mobile Homes, DIY Assistance, Insulation, Dryer Vent Installation, High Velocity Air Conditioning, Air Conditioning, Coil Cleaning
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Reviews
12/21/2017
I do not recommend this company AT ALL. The owner Tom, is not an honest man. He installed a furnace for me, and I had to chase him for the thermostat (which he should have installed with the furnace). I installed another thermostat, since it tock him three months (and several requests) before he mailed it to me. The thermostat he finally sent me sat in a box, on a shelf, for five years. When I needed a new thermostat, I installed the one he sent me. It didn’t work. I called Valley Heat and asked them to replace it. They declined. They said there was nothing they could do, even though they shipped me a defective thermostat. I would stay away from these people. No wonder they have such poor reviews.
03/20/2016
They did not provide billing information after completion of work - instead they just charged my credit card without telling me what the cost would be and then lied about it.. The large amount charged triggered a fraud alert and Bank of America issued another card.
The heating work was done satisfactorily - work alone would have gotten a higher rating but I cannot recommend a business with such shady billing practices.
BBB complaint submitted and pending.
Details
Phone: (401) 268-4002
Address: 1146 Main St, Wyoming, RI 02898
Website: www.valleyheatcoolri.com