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BBB Rating
A+
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Extra Phones

Phone: (774) 314-1763

Fax: (508) 797-4520

Fax: (508) 797-3353

TollFree: (800) 286-3284

Services/Products
Carpeting.
Payment method
all major credit cards
Neighborhood
Webster Square
AKA

Eddy's Carpet & Warehouse Outlet

Eddy's Carpet

Categories
Other Information

By Appointment Only: No

Reviews

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achiggins

08/28/2013

Overall

Stay clear of this place. I went to the store and told them I needed 8 rooms carpeted, they came in measured and gave me a quote. I agreed to use them but when they showed up to install they were missing 2 rooms worth of carpet. They said that wasn't included in the quote and that I had to pay an additional $900. I suspect this was a bait and switch. It took and extra day and an extra $900 but eventually all carpets were installed only they were the WRONG carpets. The color was not even close to the shade of tan that I ordered. In fact, it was a very dark and ugly brown. Lucking I had kept the samples of the carpets I was suppose to have. When I complained to the store they sent Eddie himself out and he agreed that they were not the correct carpets and offered me $200 off exchange for a $4,000 job that was done 100% wrong. In the end I got $300 off of my bill but still paid $3,700 for carpets that I DID NOT order. Ridiculous!!!

dwg23

07/29/2013

Overall

Eddy's is horrible. Totally unprofessional. It took them 6 months to finish a simple install in my living room. It took me calling every day to get them to come back and complete it. I will never use them again. I never even got an apologies for the inconvenience they put me through.

Details

Phone: (508) 791-0987

Address: 3 James St, Worcester, MA 01603

Website: http://www.eddysflooringamerica.com

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