Accurate Collision

Thank you for the very good service- Everything went well.

Great service we weren’t from here but had an accident here. They were very accommodating they stayed after hours real late to handle our needs. Thank you that was very much appreciated.

Once again, Accurate Collision to the rescue. Thank you for puting the Sabaru back together for us. I was surprised to find is sparkling on the inside and outside. Thank you for your extra efforts.

My Toyota looks brand new!! Thank you so much!

Great service, good people skills. If I ever get into an accident, I will always bring my car here! Thank you.

Thank you for fixing my brothers car. It looks brand new. I really appreciate it. I will be referring you to friends, family and co-workers.

It looks wonderful! =) Thank you so much my car looks like new again very happy.

Looks brand new! Took very good care of me and my car. Very happy, thank you!

Looks great, very pleased!! thank you Accurate Collision!

Honestly, I'm mad I even have to give one star. I would never go back there and really recommend you don't either.
Here's the whole story- I looked at different shops and picked Accurate because Adam said "we'll have the car looking better than new, we'll even take care of scratches and a broken mirror and we'll charge the insurance!" So naturally I was ecstatic at the prospect of taking advantage of insurance claims. As soon as I left the car I should've known.
The day I dropped it off I was caught in the middle of an appraiser trying to look at a car they had inside their work area and they absolutely refused him entrance, he left furious and saying it's illegal to deny him access to the vehicle, they would hear from his lawyer. They not only took over TWO MONTHS to fix my car, when I got it back I had to leave it two more times to fix remaining issues from the crash. They charged the insurance company close to $8,000 when my car is only valued at $6,500....by that math they should have declared it a total loss (that would mean no instance scam so I assumed that's why it didn't happen).
To top things off- the crash in quesion was to my back bumper and trunk lid, which for a hatchback like mine is a big lid. They told me they replaced the whole trunk lid which would make sense since parts are cheap BUT they didn't. They simply put heavy reinforcement material, straightened out the crash, and repainted. Now the trunk slams down with such force (because of the extra weight) it is impossible to put things in the trunk by myself. I've tried going through the insurance agency so they know they were scammed and definitely overcharged but obviously things like this will go on unresolved.
I would rather sell my car at this point than go back to their incompetent team and have them "fix" their stupid mistake- but then again it would probably take another two months and $8000 in insurance charges.

I had my car fixed at the new 36 Mystic Street,Everett facility. These guys are awesome! They picked my car up at the house! They gave me a rental car that was a 2014 Jeep loaded...I liked it better than my own. The car came out fantastic and all the little things these guys did made my experience hassle free and easy. Definitely call them if you need body work.

They were very helpful they provided the most personalized service I have ever had thank you the service cannot be matched thank you.

They were very prompt and considerate. They kept me well informed throughout the entire job. They offer reasonable prices.

They did such a great job! They did such a flawless job on my car. I am very grateful with your work, and I will recommend your services to friends and family.

Very pleased with all the repairs, truck looks great and I will definitely refer friends and family to Accurate collision for all vehicles and repairs. Accurate was very accommodating with the process and rental.

Sensational job on my vehicle and great customer service I will highly recommend to everyone that I know. They provided me with a great job and excellent service.

My car looks great! The work is impeccable and my car came back clean. The customer service at Accurate Collision was excellent. I couldn't be happier. :)

The quality of the repair is excellent. Everyone was great! I am so happy to have my car back looking like there was never any damage. Thank you so much!!

Excellent body work. Excellent customer service. The staff was so friendly, helpful and knowledgable. The car looks new - better than ever! Thank you for all you did!

Thank you so much for your expertise. The car looks awesome. The service was excellent, I will refer you to anyone in the future. Thanks again.