More Info

Up time matter

General Info
9 Locations To Serve You Wixom 28775 Beck Road Wixom, MI 48393-3416 248 449-6700 800 261-9642 Sterling Heights 7500 E. 15 Mile Road Sterling Heights, MI 48312-4530 586 977-6000 888 686-0676 Romulus 28855 Smith Road Romulus, MI 48174 734 641-8238 800 850-5465 Saginaw 1524 Champagne Drive Saginaw, MI 48604-9402 989 752-9400 800 523-9253 Grand Rapids 4716 Talon Court, S.E. Kentwood, MI 49512 616-698-2960 800 728-9253 Muskegon 5920 Grand Haven Road Muskegon, MI 49441 231 798-8754 800 933-9253 Zeeland 9433 Riley Street Zeeland, MI 49464 616 748-4108 877 728-2582 Battle Creek/Kalamazoo 2470 W. Columbia Avenue Battle Creek, MI 49015 269-965-1269 800 968-9253 Lansing 6327 Jomar Court Lansing, MI 48911 517 272-5033
Email
Brands
Yale
Payment method
financing available
Associations
Yale Dealer of Excellence 2004-2005-2006-2007
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
TH
T. H.

12/12/2014

Overall

Good luck getting good customer service after buying a machine from them. If you need to order a part, good luck getting the right one. If you need field service, they will tell you they will be out within x amount of days then they don't show up or call. You call them and they say they will check into it and call you back. Sometimes they call back. You can tell them you need a certain part replaced and they show up (finally), look at it, and say "Yep. You need this part replaced. We have it in stock. I will be back with it tomorrow." Then they don't show up. Why don't they bring the part to begin with? Probably because they want to bill you for another service call and travel fee. So our loader is out of service and our job is slowed down (or stalled) because they can never come out the same or even next day. Hate the service. Love the Volvo loader. Too bad they are the only ones in the area who service them.

Details

Phone: (800) 261-9642

Address: 28775 Beck Rd, Wixom, MI 48393

Website: http://www.altaconstructionequipment.com

People Also Viewed