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- General Info
- Clark County Veterinary Clinic is proud to serve the Central, KY area for everything pet related. Our veterinary clinic and animal hospital is owned by Dr. Castle, who is a licensed, experienced veterinarian. Our team is committed to educating our clients in how to keep your pets healthy year round, with good nutrition and exercise. Clark County Veterinary Clinic stays on top of the latest advances in veterinarian technology and above all, remembers that all animals and pets need to be treated with loving care in every check-up, procedure, or surgery. Call or stop in today!
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- Services/Products
- Grooming, Boarding, Cats, Medications, Birds, Allergies, Cancer Treatment, Ear Cropping, Grooming Supplies.
- Payment method
- visa, cash, check, mastercard
- Associations
- American Veterinary Medical Association,Kentucky Veterinary Medical Association
- Other Links
http://videos.hibustudio.com/2014/clark-county-veterinary-clinic-hmjyj8zzw-8593399922.mp4
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Specialties: Veterinary Care, Pet Grooming, Pet Boarding
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Reviews
02/26/2015
ATTN: Winchester Pet Parents: If you value honesty, friendliness, and a lack of thievery, AVOID Jeff Castle and his Clark County Veterinary Clinic! When attending his website, he offers a telephone and an e-mail. As someone at the time with no phone I e-mailed for a simple, easy, estimate of what a handful of things would cost. All I asked for was a range of the minimum, and maximum, these operations/etc would cost.
Instead, I have to play ring around the rosey with e-mails of him simply stating "Please call" to get my estimates. EVEN AFTER I state I do not have a telephone, nor easy access to one, he says to call or come in for an estimate. I reply I'd rather spend that money on a vet visit for my beloved pets, and his response?
TWO WEEKS of silence.
I e-mail back saying thanks but no thanks, and his response NOW is he feels there is too much "miscommunication" in e-mails and text messages.
Miscommunication, of a list? A simple list of numbers?
No. If you can speak the list OFF a piece of stationary paper, you can transfer the words from that page to an e-mail with no problems, and certainly no miscommunication.
Miscommunication DOES happen, however, when you verbally quote a price to a customer over the phone, they arrive 45 minutes later, and the quote has miraculously ballooned and they have no memory of having said the previous amount. I have had this happen AT THIS CLINIC. And the ballooned cost wasn't a mere $20-$50 either.
I can place a monetary mistake to a one off chance.
But from the DOCTOR himself, playing ring around the rosey and refusing to state numbers where I have physical proof of them?
I no longer feel that was a one off chance, and I do NOT like how shady this vet clinic is! Avoid if AT all possible. There are MUCH better ones out there for you and your fuzzy loved ones!
Details
Phone: (859) 437-3065
Address: 116 Hud Rd, Winchester, KY 40391
Website: http://clarkcountyvet.com