Anchor Fireplace Services

We love these guys! Super helpful over the phone before they even came out. Then, they came out and got our gas stove working again! Nice folks, well priced. I'm so happy. Will definitely use them again. :)

A few years ago Anchor cleaned and service my 2 gas fireplaces. A few months ago I had them back to service the same 2 gas fireplaces. They charged me triple the previous visit. I immediately mentioned the cost and they said they would work something out with me. I never heard from them so I called. I also mentioned that my glass had sticky streaks and a lot of condensation. I asked them to come back and mentioned to call first. Apparently they came out without calling. I called them last week because the condensation was worse, and they set up an appointment for Monday, August 29th at 3:30 and never showed. I called this morning and Steve informed me that he does not want to do business with me. How convenient! He takes my money, does a shoddy job and then won't come out to fix the mistake. Be very wary of this company and get a price quote before each and every time they come out. Customer service does not exist with this company, but unprofessionalism does!