Susquehanna Trailways

On August 6 at 5:30PM anyone entering the driver's entrance to the dispatch would've encounter racist comments by guest/drivers who used the derogatory term "n...rs" followed by correction from the on-duty dispatch "Doug" who responded "hey" to which the guest/driver responded "well that's what they are, they throw everything around." Currently Fullington is staffed by approximately 1 African American driver of approximately 100+ who may have encountered such disrespectful environment had that driver entered the building at that time. Fullington operates an express shuttle for Pennstate University students requiring a printout of a valid ticket. If a student has an eticket, agents request the student obtain a printout declaring students have "burned" the company using others credit cards etc whereas agents have the option of verifying with the confirmation number doing so with Asian and Caucasian. On one occasion an African American woman approached a ticket agent (scott) with a valid eticket. Scott alleged the customer possibly stole the ticket demanding she purchase another ticket at $50 although Scott had the option to confirm the eticket purchase through confirmation number. Fullington was incorporated through a company from France until January 2018 in which Fullington regained possession doing so with a history of violating corporate policies for drivers forcing drivers to violate DOT regulations for driving hours and instituting an implied policy in which drivers were expected to "fudge" falsify dot logs to drive out of compliance. Two examples of violating corporate policy; drivers were required to drive during policy break time when short staffed, dispatch operated on a 70 hour in 8 day period whereas corporate policy dictated a 60 hour in 7 day period.

If you don't care about punctuality and enjoy being treated to sexist, racist, and demeaning comments, then Susquehanna Trailways is for you! It is not that much more expensive to use Susquehanna Limousine, especially if you have 2 or more travelers.

This is the only bus service that goes through my school. It's pretty expensive for college students. On the way to my destination wasn't bad, but on the way back I arrived almost 2 hours late because the bus driver took so many smoke breaks. I wouldn't recommend it to anyone, but I have no choice.

Sasquehanna trail ways has the worst bus service. They are very rude to their customers and has no respect at all! I bought a ticket couple days ago and I called them to say that I couldn't walk can I change date? The worker refused to do that and than hung up on me! And the manager is same sh@t!! F***