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General Info
Balise Ford is an automobile dealership that features a range of new and pre-owned coupes, sedans, convertibles, station wagons and sport utility vehicles. Its Ford models include the Edge, Escape, Expedition, Focus, Fusion, Mustang and Ranger. The dealership also features pre-owned vehicles from Acura, Chrysler, Honda, Lincoln, Mercury, Nissan, Toyota and Volvo. It has a service department that offers coupons for various automotive services, including oil and filter changing, tire rotations, brake inspections, air condition performance checking, timing belt replacements and fuel injection repairs. Balise Ford's finance department provides protection plans, online credit applications and payment estimation options. Its collision repair center offers car rental and towing services, as well as lifetime warranty plans and insurance assistance services through various certified lenders. Balise Ford is operated by Balise Auto Group, which is one of the largest retailers of new and used automobiles in New England.
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Brands
Ford
Payment method
discover, visa, master card
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Reviews

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MC
Mike C.

12/05/2017

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Worst purchase I have made. I would steer clear of this dealer. Once papers are signed they will not honor used car “bumper to bumper” 90 day warranty. Day after bringing the car home audible noise along with wobble in the wheel. We brought the car to an independent mechanic to have it looked over diagnosed with a wheel bad wheel bearing. Call dealer they send the salesman out to pick up the car along with a loaner. We think hey pretty good customer service. NOT SO MUCH. Get the car back same noise/wobble. Brought car back to independent garage, he informs us they did not change the wheel bearing they put in new brake pads. Ball joint was not even dropped considering this is a pressed in bearing the spindle needs to come off. When the car is lifted there is serious play from the bearing. If you value your life or the lives around you I would stay away from this dealer that will not spend $200 to make a sale right. They also blocked my email address on cargurus so I could not leave a review. Will contact attorney general.

AS
Alys S.

11/30/2017

Overall
Expertise
Professionalism
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Awesome Experience! It as a pleasure purchasing from here! The process was fast and smooth with no issues. Will definitely recommend!

Details

Phone: (413) 306-3049

Address: 1979 Boston Rd, Wilbraham, MA 01095

Website: http://www.balisefordwilbraham.com

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