More Info
- General Info
- Furniture & ApplianceMart is one of the fastest growing furniture, appliance and mattress retailers in Wausau and, indeed, all of Wisconsin.
- Email Business
- Extra Phones
TollFree: (866) 638-1957
- Services/Products
- Furniture, Room Decor, Rugs, Lighting, Mattresses & Bedding
- Brands
- Simmons, Beautyrest, Comfor-Pedic, Serta, iComfort, iSeries, Ashley Sleep, Tempur-Pedic
- Payment method
- amex
- Other Links
https://www.furnitureappliancemart.com
https://www.furnitureappliancemart.com/stores/wausau-wisconsin/238
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Reviews
01/21/2017
Jason Selves gives great customer service and I would recommend him to anyone.
Always has a smile and goes above and beyond.
09/20/2016
Worst customer service ever. Bought a dishwasher 1 month ago. Delivered today. Yes 1 month later and only after calling. Scheduled for an early delivery. Got a call yesterday dishwasher will be delivered between 10 and 12. Fine done arguing with customer care. That's a joke of a name. Take off work to wait for dishwasher. And yes it was delivered. It is sitting right in the middle of our kitchen. We paid $129 to have it installed , but their plummer doesn't do it. We now have to find our own plummer! The scheduling lady (I use that word loosely) went out of her way to make this difficult for us after a number of calls. Will only go back to get my $129. WILL NEVER GO INTO FURNITURE AND APPLIANCEMART AGAIN! Only giving 1 star because it won't let me give zero
09/08/2013
Neil Knoblock has ALWAYS gone far & above the call of duty! He is outstanding. Gives you the best price and never pulls any punches. Keep up the awesome job Neil
06/05/2009
Provided by Superpages2 stars only for this company. The sales department is great but the service dept is a joke.
04/29/2007
Provided by SuperpagesOrdered custom fabric for couches & pillows, fabric we chose for the couches was unavailable so it took 3 extra weeks for delivery to have pillows done. Wrong tables were delivered to our home after the 3 weeks. We finally had to return the incorrect tables to the store & pick up the tables we ordered, which we then had to put together ourselves!
02/13/2007
Provided by SuperpagesWe bought 2 major appliances from them 5 years ago and have problems with both. The front loading washer is too expensive to repair and will have to be replaced. We were not told about extra maintenance issues (needs yearly re-balance the drum) or warned about special detergent to use... $750 down the drain! The range is a light smooth top which is a pain to keep clean. The salesman we worked with was rewarded for his 'customer service focus' with a promotion to store manager up in Rhinelander. God help the unsuspecting citizens of Rhinelander.
10/05/2006
Provided by SuperpagesWe purchased our bedroom furniture at the end of April and was told it would be delivered to our home by the middle of June. We finally received all but one nightstand in September. Apparently the 2nd nightstand is still on backorder and we "should" get it by the end of November. For the amount of money we paid (over $4000), it would have been nice to get our furniture when promised. We understand that things can happen, but to wait close to 8 months for our entire order is a bit ridiculous! Not to mention, they never called us once to tell us about the delay, to apologize for the inconvenience, or offer some sort of compensation for our trouble. My Fiance` and I had to track them down. Then to top it off, one of the pieces to our bed is broken and it took over a month to order the part ---someone is coming out today to fix it. So, unless you're buying directly from the salesfloor, we suggest going elsewhere!
Details
Phone: (715) 845-4444
Address: 1820 Stewart Ave, Wausau, WI 54401
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