More Info

Email
Brands
Boston Acoustics, Klipsch, apple, at&t, ipad, iphone, refrigerators, samsung, sprint, verizon
Payment method
amex, discover, master card, visa, all major credit cards
Categories

Reviews

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cs_iphone

07/04/2011

Overall
I have spent a lot of money a...

I have spent a lot of money at this store over the last year. I have purchased 3 flat screen TVs and a computer monitor & tower plus numerous other smaller items. At least half the times I have gone in there to purchase something I have to hunt down an associate to help me. My latest experience with them (and the last) was today. I submitted my IPhone 4 back to them under the Best Buy protection plan 10 days ago. I was told it would be 4-5 days till I would get another refurbished IPhone 4. Well it’s been 10 days still no IPhone and they do not know when they will have it for me. I have been 10 days with a crappy pay as you go phone and none of my contacts or the conveniences I had with my IPhone. Today I spoke with General Manager Denise, she was of no help her only solution was to continue to wait and unknown period of time or to buy a new on outright for $699.99. I have paid the Best Buy protection plan for over 8months now and they have not lived up to one thing as they promised. I left Best Buy and went to AT&T were they helped me with no problems. I will no longer be a customer of Best Buy.

tanny04

11/26/2007

Overall
Knowledgable

The Best Buy Rib Mountain location has a friendly knowledgable sales staff who are able to assist you in making the purchase that is right for you. They have a great selection of movies, CD's, TV's, video games, appliances, etc. and there is sure to be something in your price range.

Details

Phone: (715) 241-0711

Address: 3800 Rib Mountain Dr, Wausau, WI 54401

Website: http://www.bestbuy.com

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