Bobbi & Guy at Kapolei

Posted for my wife who had her hair ruined by these hacks...

BOBBI & GUY AND THEIR STYLIST TOMMY MORGAN ARE TERRIBLE! I wanted a new hair color so I talked to Tommy Morgan at the Kapolei salon. I had photos so he could see exactly what I wanted which he said he could do. I went back and he told me it would cost $70 for the coloring but ended up charging me $150. In addition, he ruined my hair color. It was terrible so I asked him if he would fix it because I’ve always been told that if a stylist screws up your hair, you should have him fix it because there’s a less chance of damaging your hair further. I also didn’t complain because I needed him to correct the bad color job.

I had to wait four days to go back and when I did he was very rude; in fact, he insisted that my color correction be done in the back shampoo area instead of up-front section like normal. I was very nice because, after all, he was doing my hair again, but he was very angry and purposefully ruined my hair. He literally stripped my hair of all of its color except for two hideous, huge dark brown sections that he put at the top of my hair.

I had to show up at Bobbi’s salon at Ward to force them to fix the bad color which Bobbi did. Neither Bobbi nor her son Guy, who is also a manager that I spoke with while there, ever apologized for my ruined hair or the treatment that I received. In fact, Guy told me how much business Tommy did for them and that he was their biggest moneymaker in Kapolei. They also did not say anything about me being overcharged. It was apparent that money is more important to them than good service and a good reputation.

Two months later one of Tommy’s customers told me that he had told her and his other customers that he thought it was funny that he ruined my hair. He said that he was angry because I wanted him to fix it and that I should have just lived with the first color until it grew out.

I have had to cut off most of my hair because it broke off in chunks and my scalp burned and itched for three months. It is several months later and my hair is still damaged and will not hold color yet. Now I have to wait until all of the hair that he colored grows out because it is so damaged. I would NEVER return to this stylist or salon again. He is the worst stylist I have ever experienced. I am not the type to sue someone but I do take comfort in knowing that karma will pay him back for his mistreatment.