Waco Gastroenterology

I love and appreciate this Doctor's office and all the staff. They have the Compassion of Jesus Christ
to minister to the needs of a patient And especially in this day and time this is a rare quality to be found. So if your out there and need a Gastrointerologist just give Dr. Carpenter a call. You won't regret it. A loyal Paient. Have a very blessed day in the Lord.

I rated them higher in expertise since they are actually in the business of extorting money and they are good at it. I had an endoscopy there and was charged $1100.00 for the facility. While the doctor was doing the endoscopy he decided to biopsy my stomach to see if there was infection, so they charged me for an endoscopy with biopsy in addition to the original endoscopy so I received a second $1100.00 facility charge. I try to ask them what did I get for the second facility charge that I hadn't already paid for in the first. They can't answer basically they charge you again because they can and if you don't pay in full in 4 months they will ruin your credit. I will never go to this place ever again!!!

A Joke. This practice is all about the $$$. Please, if you care about your health, don't waste your time on these charlatans. It will take you months to figure out they they don't care about you, your health, or people in general. I was given the run around and told I had to pay thousands of dollars before they could do a simple procedure because they "wanted to be safe"... Ok, great, that's fine. But both visits resulted in absolutely no real work done(simple "physical check"). Of course, your results may vary, specially if you have the $$$ to fork over. In either case, expect to wait months to actually get treated.

Terrible service! You have to call several times to get someone on the phone. Trying to get lab results is next to impossible. Several times I was given someone else's lab results. One time the nurse told me she got my results from a test I did and said everything looked good....but I hadn't done that test yet! Then I completed some tests and got the results back. I then did another one and when I called to get the results the nurse said that they had not received the results from my first two tests yet. I said, yes you did because I already received them! I was calling about my recent test!!! They took A MONTH to get my medical records from my previous dr which delayed me getting the tests I needed. Once I finally got my tests they found some semi serious but treatable issues and said they'd prescribe me medicine for it as soon as the labs were in. That was a week ago and after 4 months of being in extreme pain and spitting up blood and losing 13 pounds I had a little trouble swallowing the receptionists rude response of "our nurses are having personal issues, there's nothing I can do, your just going to have to wait!" I received this response even though I was being respectful and kind. Even after speaking with management nothing changed. The only redeemable part was that my dr was amazing and able to figure out what was wrong...it just takes moving mountains to get to the treatment part!

The doctor was nice, nothing else about the experience was good. Could not get results from test, could not get medication sent in to mail order pharmacy, they will not answer their phone until at least 20+ rings and the nurse never returns my phone call.