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04/26/2018
Ok let me explain why. First we purchase two theatre chairs wait 2 week's deliver them one is not working the messager is broken. Decided since it was to much for our small house exchanged the broken one for a recliner end table and lamp, gave me a credit of 31 dollars when it should have been 331 still today not resolved. Had my theatre chair for 6 months they have been out two times to put better stuffing in because you can feel the board's in them. Now 8 months later the back of the chair you can feel the board's and the fabric is wearing so bad you can see the thinning of it. They sent someone out who was very nice and apologized and wanted to fix the issue. He could stuff it but he could not fix the fabric problem so I told him to forget fixing it I want to trade it for something different. Now my husband's recliner is good no questions about that. Nothing has been resolved yet.
Details
Phone: (254) 732-3000
Address: 5400 Franklin Ave, Waco, TX 76710
Website: http://www.bobmillsfurniture.com
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