Advantage Auto Sales

I purchased what I thought would be a safe used car from Advantage Auto Sales, based on a look around, a test drive, mileage being relatively limited, and a little aftermarket warranty that came with it. Two weeks after signing all the paperwork and driving away with the car, I am informed by the warranty company that there is an issue with the warranty paperwork, it just so happens to be the same day that the power steering pump failed (and would have been covered, along with any of its components). When I call, I find out that the warranty I signed for is no longer in effect and will no longer cover the issue. I ask if they can work with me, due to the fact that I bought this car, as opposed to buying from a private seller because of the fact that the warranty, though limited, provides some peace of mind and protection. In response, I'm told to get a diagnosis. I go directly to a dealer of the same brand of car, pay for a diagnosis, and get a quote, proving what was wrong was covered, and estimating what a repair would cost. Once I give the quote to Advantage, I'm underwhelmed with a consolation prize of about 1/3 compensation of the estimated cost to fix--an amount that doesn't even cover the diagnostic fee and aftermarket parts purchased by me with no labor coverage, meaning I would have to do the job myself.

The whole process took a back-and-forth of about 2 months. I took what little I felt I could get without much more time wasted, more headaches, and possible litigation. Suffice it to say, I would not work with them again.