Saved to Favorites

(903) 593-7855Visit WebsiteMap & Directions500 N Northeast Loop 323Tyler, TX 75708Write a Review

More Info

Email
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
JB
Jimmi B.

08/21/2015

Overall

If you are looking for a reputable company that will do what they say they will do for you then look somewhere else. I bought and paid cash for a 2015 Legacy doublewide. It was to be delivered ASAP by the paperwork. I was told it would be delivered in 2 days. 2 weeks later I had to call an threaten a fraud suit to get them to deliver it. Then it took another month to get anyone one out here to set it up. I told them BEFORE they left that the doors did not shut properly and I was told they would be back to re-level it. Instead someone adjusted the screws on the door hinges to make them fit. So now I am happy...not...the doors of my kitchen cabinets started falling off the wall. I have a large walk in pantry that has a full length door that fell completely off the hinges. I have made several requests from the Company from the sales man Don to the PRESIDENT of the Company Brent to Charles at the manufacture in Fort Worth, Texas. I get the run around. I have a $75,000. POS that is not worth scraping. Oh did I mention that the counter top fell off the sink base, the refrigerator is not working correctly, the trim in all of the rooms has fallen off, there are holes in the ceiling that were patched but not very well, the floor creeks when you walk on it, the carpet is bunched up and has wads of padding that was not put in correctly. Did I mention that my POS was delivered on April 15, 2015. I have been in contact with someone with Legacy, Wisdom or the BBB almost every week since. Trying to get something fixed. I have been getting your in line to be repaired since June 9, 2015 it is now August 21, 2015. This should tell you that if it takes this long to get anyone to even come look that they have to many problems to fix. So do your homework and go somewhere else to buy your dream home. This is not the company.

MD
Martin D.

05/01/2015

Overall

If it would let me give this "business" no stars, I feel like that would be more fitting . I warn you to please go anywhere but here. The staff is very nice but that's about where it ends . Your first visit with them they make you feel like priority #1 . The 'president' of the company Brent worKS out of the tyler location, he's a really good talker, he will put all your worries to rest with stories of how little he will sell you a house and how easy it will be, all of which are lies. The second they submit your credit app and it gets approved they know they Have you. They will put you on the back burner .forgotten about , don't be suprised if when you try to contact Brent he is nowhere to be found. Expect to be the one calling them day after day,week after week but have they ever once called me .. big fat No!I have been at this house purchase for about 9 months now,and they are asking me to please submit another credit app as the one that I did originally is no longer good. Ridiculous! Everyone has told me to let it go but for whatever reason I keep letting myself get fooled into thinking they are actually going to do something for me . This is a shady company, they have poor work ethics..DON'T WASTE YOUR TIME WITH WISDOM HOMES!!!!! Most stressful home purchase ever !!!!!

Details

Phone: (903) 593-7855

Address: 500 N Northeast Loop 323, Tyler, TX 75708

Website: http://manufacturedhomes.com/dealer/wisdom-homes-of-america/tyler

People Also Viewed