Williams Plumbing & Drain Service

I have used Williams plumbing for all of our plumbing issues since we bought our house years ago. I will NEVER use them or recommend them again. I recently called them out to change a water valve in my shower. I had them do similar work under my kitchen sink 5 years ago for $160. I did expect this job to be slightly more, however I nearly fell over when he told me the price would be over $900! We already purchased the valve so he said he would subtract that off the total. I called to request my $110 deposit back because I based using them without calling around first on prior experiences. That was a huge mistake and they only offered to refund $25. I will be having the repairs made for less than $300 elsewhere.

A couple years back I called because there was water rapidly flowing from under my parents house (crawl space). The guy came out with his apprentice the first time and all he did was stabbed a T-handle in the ground and said, "Yup... you got a leak" (15min of work to tell me something I already knew). He said he would get back with us mid week to start on it. Two days later I called and he stated he had went out again to check on it when I wasn't there. He said it was still to wet to start on it. I asked him if he shut the water off and he said no. I told him it would NEVER be dry under that house if he didn't turn the water off. He stated he put a pump under the house to dry out out. When I went to check the situation , I noticed it was MY PUMP from the garage and the water was still gushing out from under the house. I called him back and left a voice mail telling him I was shutting the water off to the house because it would never dry out under those conditions. He called back the next day, 4 days after the initial contact, and said he came out again and it was still wet under the house and he wouldn't be able to work on it. When I called his boss to complain about the time it was taking and lack of knowledge the plumber had in plumbing, his boss replied with, "So what do you want me to do". ARE FREAKING KIDDING ME?? The plumber called me within the hour and proceeded to tell me I owed him $400 for him and his apprentices time. I asked him what the apprentice did and he stated he rode with him to the location. I said I wasn't paying him for the apprentice. He didn't need the apprentice to follow him around and stab a T-handle in the ground. He made the comment, "OH... you're one of those f***s trying to skip out on your bill". I asked him to repeat himself and he went off for me calling his boss. He proceeded to tell me he was going to "whoop my ass". Little did he know... I love to throw down in T-town! I gave him every opportunity, but he never showed up.

William's Plumbing & Drain Service is a class act. I called them out on an emergency for one of my customers that had raw sewage backing up in their store and they were out in no time at all and got them all fixed up. It's kind of hard when you are calling from out of state and need help but William's just jumped right in and got my customer out of a big jam. I really appreciate their professionalism and integrity. I will be calling them again and again!! :o)

Thank you so much! - Approved Maintenance - Wichita, Kansas

Scheduled an appointment.....plumber never showed up to our home. Called and spoke with Toni.....WOW!!! I've never spoken to someone so rude. She basically told me they are having 'employee problems' and I should be more understanding. I took the entire day off work for this appointment. I called Mullins Plumbing and explained my problem...within 40 minutes they sent out two plumbers, did an excellent job!!!! I'm sticking with MULLINS Plumbing. True professionals I every way.......

We had our sewer back-up on us. Jason was the first tech on-site to troubleshoot. He was very professional and arrived called me before arriving. He could not get the line cleared, so he requested that a water jet be brought out. Carl was onsite within the hour with the water jet or something and a camera, and they found the issue was a broken pipe out near the sidewalk. They thoroughly explained the situation and my options. We moved forward with the entire sewer replacement, in addition to a new water line at the same time. When they dug up the connection at the sidewalk, they also determined that both neighbors were connected at that location. We talked both neighbors into replacing their lines as well, to eliminate the hassle of having to dig up our front yard again in the future. The crew were very courteous and made sure to communicate everything that was happening and answer any questions we had about the process. Joe went above and beyond to make sure we were happy with their services, tying in daily to explain where they were in the process and what was left to be done. I definitely will recommend Williams to my friends and family. We plan to have more pluming work done in our house this fall, and I will be calling Williams.

Satisfied Customer! Called this morning. Service this morning. Back to flushing my toilet and not taking it for granted.

I called this morning about a replacement toilet, got a prompt and courteous return call from Troy. Troy located the fixture, delivered and installed it after first reviewing the scope and estimated cost with me. This is the best and most professional experience I have ever had with a plumbing company. Troy was a pleasure to work with, and I will not hesitate to call on Troy and Williams Plumbing should I have need in the future.

Use Williams Plumbing for anything to do with plumbing. I am one happy customer for the past ten years. They are dependable, professional, knowledgeable, and courteous.

My job relocated me and I recently bought a new house in Tulsa. Having a bad experience with a service company before, I am always a little leery of having to call someone that I haven't ever used before, but I had no choice being new to the city. I asked around at work and a couple colleagues suggested calling Williams. After calling around to some plumbing companies, I found that the prices were pretty comparable.



My problem was that when I did a load of laundry, the drain would back up. I needed someone out quick because laundry was stacking up. I took a chance and called Williams. The technician that came out was VERY professional, knew EXACTLY what to do to fix the problem, and even took the time to tell me why it was happening... impressive!



I was so pleased with the service that I recently used them again to change out a kitchen faucet. Both times I used them I have been super pleased with the service they provided. I will be telling everyone that asks me about how they treated me, the professionalism they showed me, and the quality work they provided me.



Thanks to Williams, now I found the plumber I will always use in Tulsa.