D & E Pump Sales & Service Inc

I was never so disrespected by a worker as I was by the worker named Joey....I was called a *bitc-, *fuc- and difficult all because i refused to pay for work completed until i was shown that the system was running perfectly....which for $3,500.00 + i think i had a right to know. after making him leave...the owners son Fred came out and apologized for his workers behavior and of course as suspected there were glitches in the system which was taken care of. thank you Fred for making it right.

Far worst than the negative reviews I read. These guys are crooks. They charge per hour and that includes the wasted 2 hours the guy took for a lunch break and talking on the phone. Bunch of crooks, dont let them on your property. You've been warned.

I am a retired Master Plumber. I hired this company to install a chlorination system. All I have to say is the products they install are JUNK. The Chlorine pump failed 3 times in the first year. The flow switch failed after 2 years. Their installer didn't use isolation valves for service purposes.

The recommendation of a professional in any industry, is not always what a customer wants to hear, especially when it involves more money than they have or are willing to spend at that time. When a deep artesian (free flowing) well is leaking and the well casing is questionable, it is very likely that a repair won't last long or it will start to leak again deeper underground, making the situation worse and potentially more costly. A leaking artesian well is like a water spring and the pressure of the water will almost always come to the surface of the ground. This water flow can be right at the well casing or can be 100ft or more away from the well casing. This makes it very important to deal with it properly as the water could cause an area to flood, could undermine the foundation of your home, or even could cause damage to a neighboring structure. Do you want the liability and additional costs if that were to occur?



In the case of the below customer review"laxl", D & E gave a professional recommendation based on the well condition and the customer choose to go another route. It is unfortunate that they felt the way they did, as D & E Pump responded to an emergency situation, stopped the immediate leak, and proposed the best long term solution.



All of the water management districts in Florida require that any well work is done by a licensed well driller D & E Pump is a professional licensed well driller and has been drilling wells in the Central Florida area for over 35 years. There has been some cases over that length of time where D & E Pump has proposed a well to be abandoned, the customer had another company or individual (most of the time not a licensed well driller) repair the well, and D & E Pump is called out at a later date to do the job correctly as originally proposed by D & E Pump.

I call D&E around 7:30am in distress with no water. To my surprise they were able to fix the issue and have the water flowing again in less then a hour. And for a minimal service call charge of a little over a $100.00 it was a great deal for me. Thanks guys great job!

The couple of negative reviews I have seen about D & E pump are 10000% correct! I can't believe what a bunch of thieves the people at this company are. I called with a request for my well to be repaired, as the pipe cracked at or just below ground level. While they did send someone out rather promptly to examine the well, the job was horrible. He got the water shooting of the well under control, but had to come back a couple of hours later because once again, water was gushing out. He told me in very indefinite terms that the well could not be replaced - he must have x-ray vision because he didn't dig a hole in my yard to see whether the pipe below ground was good. I was sent a business proposal for about $3,000 to "abandon" the well and dig a new one. I knew that was ridiculous, and sent a counter proposal. Rather than immediately agreeing, the salesman said he would have to check with the owner/manager (wow, feels like buying a used car). I explained that I didn't need a job that would last for 30 years because I'm not staying in the house long. The salesman said in his experience, this well can't be fixed and his company would ONLY do abaondonment/new well... NOT do any repairs. So - I bring in another company - well, in about 90 minutes, that company dug a hole to examine the pipe, said it's fine, and they fixed the whole thing for about $500. That's right - $500 instead of $3,000. My suggestion to you: Do NOT do business with D & E pump - but if you do, make sure you get a second or even a third opinion. I feel they completely tried to take advantage of me and didn't count on a homeowner being savvy enough to double check them. They claim to be a terrific family business - well the Mafia is a family business, but that doesn't mean I want to work with them. Stay away from this company!