PTS Furniture

This place started out as the Pool Table Store. Sometime after they started selling furniture, they changed their name to PTS Furniture. It seems that now pool tables are just a sideline for them.



My recent experience with a pool table installation was a comedy of errors. The guys that do the installation are the same guys that deliver their furniture. As far as I know they only have two installers. In my opinion, they don’t know the difference between installing a pool table and a dining room table. Obviously there is a BIG difference.



• I had to tell them the joints in the slate were not even or smooth.

• I had to tell them there were loose threads under the felt that you could feel (twice).

• I had to tell them the pockets were not installed properly. Balls actually fell though the web in the pockets to the floor.

• I had to tell them which rail to install at the head of the table.

• They used the salvage on the felt where the Simonis name was actually visible on one of the bumpers. I had to tell them that it was unacceptable.

• The felt at the pockets had rough loose frayed felt. I had to tell them it was unacceptable.



I guess my point is, If they knew what they were doing; none of the above conversation would have been necessary. To top it off when they were installing the bumpers in the rails they scratched one of the rails and had to send it off to Texas to be refinished.



In addition, the owner didn’t want to honor the manufacturers warranty even though it is clearly stated on the manufacturers website.



Bottom line, if you are considering buying a pool table, my recommendation is go to someone whose main business is pool tables, not a sideline.