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02/15/2012
I recently had my 1957 Plymouth in for a few repairs. Knowing that parts are hard to find on older cars and with it being winter here I didn't expect to get the car back for a while, but Alex had the car back to me faster than I had expected.
A few days after I picked up my car Alex called me to see if everything had been repaired to my satisfaction!
Great work, and great customer service. Thank you!!
--
Patrick
07/31/2008
Anyone who is even thinking about going to this shop is making the worst decision of your life. The people here are VERY VERY rude and unprofessional. I called to get a quote on a gas tank flush and he said he would have to see the car to see if that was the only thing that needed to be done. I told him that I couldnt drive my car there and I would have to get it towed and I wasnt going to pay to get it towed to the shop if he was going to turn me right back out the door. All I simply wanted was a quote for a fluch reguardless if my car possibly needed something more. He would not give it to me. He then said he doesnt feel like arguing with me and hung up in my face.He was a complete A-hole and I wouldnt recommend ANYONE going to his shop for any reason!!!!!
Regarding this review: When Mr. Pershard actually entered our building, the first thing he said was "I’m not sure I’m at the right place." He stated he needed a price on a gas tank flush. Our response was, "Sorry we don’t offer that service." He then stated that he called here and asked for a quote on a flush and we told him to bring his car to our shop. We then told him that he has the wrong shop. We do not flush fuel tanks. You have us confused with another shop. A fuel tank has to be boiled to be flushed and only a radiator shop has the equipment to do that adequately. We are a body shop. We do not offer gas tank flushing service, we never have offered that service. Alex Test, President, Van-Tele Auto Body
Details
Phone: (313) 291-1111
Address: 23047 Van Born Rd, Taylor, MI 48180
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