Pioneer Cleaners & Laundry

Took my invalid father to this store to get 3 pairs of pants altered. Linda behind the counter asked if he would try them on. I told her it was too difficult for him, could they just measure his inseam. She told the seamstress, Dida, who was holding an unlit cigarette in her hand, that she needed to measure my dad. Dida proceeded to disappear in the back. When she returned with another lady with an unlit cigarette, Linda again asked her to measure my dad. She very rudely spoke to Linda telling her she should do it because she was going on a cigarette break. Linda took her abuse professionally and asked her how exactly she should do it. (This is not her job). Dida very rudely told her how and stood there and scowlingly watched her and then left to go smoke. I asked if there was a manager. Linda went to get him. (His name is Mike). I could see her talking to him (he was vacuuming). His gestures and body language showed he was being rude to her as well. She came back and told me he said to get my name and number and he would call me back. I instead got all of their names. Awful customer service. Won’t return. My parents have been long time customers too.

Terrible customer service--disorganized, dysfunctional.