Friendly Computers

All I can say is these guys are awesome! I have a small home business with 4 computers. I have tried and tried to get them networked and could never get it done. They came out and within an hour had all 4 computers networked AND had my printer networked as well so I could print from all 4 computers. On top of that they cleaned up my machines somehow and they are all running much faster. I would refer these guys to anyone!

My husband and I were getting a new computer through his job. He needed an invoice from Friendly Computers to submit to his company, then they cut the check and he takes it to Friendly Computers. Friendly Computers deposits the check and when it clears, they build my computer. Easy enough but working with this rude and unprofessional computer business was a bad experience. Getting them to build me a computer was even more difficult. There was only one employee at this business and every time I wanted an item put on the invoice, such as a printer or a certain graphics card, or an external hard drive, I was told by the employee that I had to talk to Reginald (the owner) about it first before he would add it to the invoice. So I would wait all day and Reggie would not call. This happened three times but I did receive one call from him. This went on for several days. The invoice still wasn't written up and the employee would not even put anything on the invoice until I talked to Reggie first about each thing I wanted. Finally, I got tired of this whole thing and at 5:55 pm today, I called and left a message saying that apparently they did not want my business and I would take my money elsewhere because Reggie would not return any of my calls. I didn't need to talk to Reggie. I didn't want to talk to Reggie, but the employee insisted that I had to speak to Reggie each time before he would add another item to the invoice.



At 8:30 tonight, (far too late to call into someone's home), Reggie called with a sarcastic tone of voice and said that he is not in the habit of having to call his customers on a daily basis and didn't think it was necessary that he calls me every day. I slammed the phone down on him. How in the world do you run a company when the employee refuses to give an answer or write up the invoice unless I speak to the owner each time? And the employee promised he would have Reggie call today to finish the invoice up so that we could get it submitted to my husband's company. Here I was stuck in the middle of this mess and all I wanted was my computer built and a new external hard drive and printer added to the invoice. Well, if they didn't want my husband's money, I found another company that did.



In my opinion, I will not ever call them back, but my husband will be sure to tell the Nuclear Plant employees where he works, not to get their computers from this horrid business!