More Info

Email
Extra Phones

Phone: (757) 335-1503

Brands
Bosch, Frigidaire, GE, KitchenAid, Lg, Maytag, Samsung, Whirlpool, all major brands, dishwashers, refrigerators, washers
Payment method
amex, discover
Neighborhood
Chuckatuck
Categories

Reviews

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SB
S B.

12/14/2017

Overall

After being treated extremely poorly by the repair company our warranty company sent I was told to research and find my repairer. After seeing the good recommendations, I opted to try Jays. Jay himself came to my house promptly as scheduled, assessed our refrigerator and waited patiently for the warranty company to answer my phone call and approve the repairs. He ordered the parts (which arrived much sooner than estimated) and returned to complete the repairs. He was also able to diagnose a totally new issue with our over-stove microwave and had the required part on his truck and completed this emergent repairs in 10 minutes. Professional, quality service provider, highly recommended!!!

PP
Pat P.

11/07/2017

Overall
Expertise
Promptness
Service

I was referred to Jay's by another company that did not work on my brand of appliance. I am delighted with the service I recieved. Jay has been here twice on two separate issues and both times, resolved the issue. If you are looking for someone who is honest, dependable and knowledgeable then these are the folks to call.

FQ
Frederick Q.

10/12/2017

Overall
Expertise
Promptness
Service

Have used Jay's Appliance Repair twice, once for washer repair and once for refrigerator repair. I could not be more pleased. Their response time was exceptional. Jay diagnosed the problem quickly, obviously knew what he was doing, had the necessary part on his truck, and finished the repair expeditiously. Charges were very reasonable. Would not hesitate to recommend their services. I will use them again the next time I need something repaired.

PH
Patrick H.

07/14/2017

Overall
Expertise
Promptness
Service

Schedule appointment was for a Friday between 3 and 7 PM. Jay showed up at seven and evaluated my washing machine. He was upfront saying it would be very expensive to fix versus buying a new one. He took the time to explain in his opinion what's the best brand was out there to buy.

I was impressed with the friendly service. Anybody who is willing to work at 7pm on a Friday and still had another service call to take care of is dedicated.

You would be crazy to not use them. I know people don't like waiting around for a service call, but trust me it was worth the wait.

I hope I do not have to call and appliance person again. But if I do it will definitely be Jay's Appliance

BB
Brittney B.

11/03/2016

Overall

DO NOT USE this man! The owner, Jay himself, came into my house with a HORRIBLE attitude and provided NO HELP! He did not help at all he only talked down to us as if we could not understand what he was saying. He talked over us and did not allow us to tell him what was wrong. He then said "You can kiss my rear-end'. I do not have to help you" and stormed out of the house. It appeared that he was a racist and did not want to help. PLEASE TRUST ME AND USE SOMEONE ELSE!!

BP
Bob P.

11/11/2015

Overall

Great company. Refrigerator went out, called Jays, gave them info on my fridge and problem. That is all it took. Jay showed up, knew what the problem was, had the part on his truck and had me repaired in no time. Would highly recommend.

ekevitz

10/23/2009

Overall
Great experience, honest repairman

This guy was the most honest repairman I have ever dealt with. He problem was fixed, the price was reasonable and I the problem has never come back. I definitely recommend him to someone who needs a refrigerator or other appliance fixed. A+

Details

Phone: (757) 255-4444

Address: 6725 Crittenden Rd, Suffolk, VA 23432

Website: http://www.jays-appliance.com

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