B C Bassford Masonry

Bryan is great until he gets the job and then he has absolutely no customer service skills. His crew repeatedly left our gate open and our dogs got out twice. I asked them three times to make sure the gate was closed behind them and to let me know if I needed to shut the dogs in the house. When I called to express my concerns Bryan never called back. His support staff said he would stop by to talk to me and he never showed up. His crew was also playing loud music in the backyard so loud I was worried about disturbing the neighbors. His support staff said when she told him he stated he gave them the speaker and it was not loud. I got news for him it was and a neighbor complained. He's a horrible business man. I do need to say the work was done as agreed. I will never do business with him again not because of the quality of his crews work but because of his poor response to my concerns. It's a good thing my dogs did not get hit by a car!!

Well planned, easy to work with and quality work at a reasonable price. Loved the personal care