Essential's Salon

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311 Main St

Seal Beach, CA 90740

(562) 493-6882 Essentials Salon

Categories: Hair Salons, Skin Care



9/15/2011

I want to state up front that this review is not for the salon, it is for the individual hair dresser. I visited Lindsay when she was at her former salon in Long Beach about 2 years ago. I was a walk in customer who had just moved to long beach and who just happened to stumble across the Salon on 2nd Street and who hadn't ever heard anything about Lindsay or the salon.



When I arrived for a cut and color I was asked for my phone number and full name. When I left my appointment not only can I remember being disappointed in the cut, but the color was awful!!! I told myself, I AM NEVER GOING BACK!!! To my suprise I started recieving text messages at least 3 times a month with "Lindsay's New Specials". Since my first experience was SO BAD I requested to be taken off her text message marketing list. The request to be removed was ignored and ignored and ignored. I have probably sent almost 10 requests to be removed from her more than annoying series of marketing texts. This morning I was at the end of my rope. I wrote to her after recieving yet another marketing email this exact text, "For the millionth time, please remove me from your list...you are starting to make me really mad".



I was called a b**** in her response... GUESS WHAT... Not only will I never return to recieve any of your sub par hair styling, but I want to make sure everyone knows how rude of a person you are. If someone doesn't want to be on your list, it is YOUR responsibility as a business professional to prompty remove them...ten requests and 2 years later is not prompt or professional.



I hope everyone thinks twice about going to see Lindsay, not only because her services suck, but she is rude and you too will probably be responding tri-monthly to her annoying marketing pitches trying to get off the list.