Filippi's Pizza Grotto

I've been coming here for years when I've had multiple jobs in the area. The flavors are always consistent and dependable. Best pizza in TOWN..

ON MY LAST ORDER THEY CHEATED ME. Elizebeth the manager needs to learn how to handle customers!!! She just lost the store $200.00 to $300.00 a month over a $7.00 meal.



Ive been going to this location since they opened up. About 2 to 3 times a week Ive always ordered a full order of spagetti. On my last order my FULL order of spagetti came in the SMALLER container [5 1/2", measuring the bottom dia.] and NOT the LARGER container.



When I called in to get help I was told "That is the size of the container that it has ALWAYS came in" and that I had been given the wrong size order all along and this was the first time they served the dish in the right size container. I was then told by the manager that there was nothing that she could do and if I still had a problem that I would have to call the main office.



After calling other locations and told that the FULL order comes in the bigger dish and not the smaller dish I have come to this conclusion. Seems like this location has reduced the serving size but are still charging the same price. guess its a great way to make a profit in a struggling economy.



Well Elizibeth. Im not going to call the main office. Instead im going to tell everyone I come in contact with about your poor customer relation skills, how you have reduced the serving size to make a profit for the store and that I wont be taking my family back any time soon...

This by far the best pizza ever! And I am a picky pizza eater. When I first laid my eyes on this pizza that had to have come from heaven! I thought well I hope this is half as good as the pizza from round table, but let me tell you it is absolutely nothing like round table! It is a thousand times better! The cheese is thick a gooey the toppings are fresh and the sauce, the sauce is heavenly! I am pretty sure they make it from scratch and you can taste the herbs like the basil! You must try this pizza if you are near them!!!!!! If you don't you are missing out!!!!