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12/30/2010
Two years ago, my mom was there in rehab. It was fairly good then, but now, in end of 2010, she's there again. We couldn't believe how much they've improved both the staff as well as the environment. They're very attentive and strive to give you the best of service to keep your loved one comfortable and safe. They are a very clean facility and the decor is something more like a hotel than a nursing home. They try to make you feel like you are at home. They have many wonderful themed patio areas if you and your loved one are able to sit there. They have a dining area where, if you are able, you can dine like at a restaurant with "waiters" and all. The entire staff from the Doctor(s) to the Janitorial service and everything in between are friendly and they thank you for visiting your own loved one. The resident social workers and Administration Directors and everyone else in that department is more than happy to help answer any of your questions or concerns. What I like most of all is, they're open for visitors from 10am - 8pm; however, as family, you can drop in at any time. This is great cause you know they're not trying to hide anything. We've been there at all hours of the day and night, and the service is consistent all the way through. We can rest well, knowing that mom is in good hands. Everyone is just wonderful and the Therapists will accommodate the wishes of the patient and adjust the therapy to their current condition. They don't just say, "Ok. You're not feeling well, we won't do it then." They will do their best to accommodate the physical therapy. It's a great place.
08/02/2010
My dad was unfortunately a patient at this horrable place. He was released from the hospital on a thursday to white blossom after having total hip replacement he was there all night with no pain meds because he didn't speak english they left him suffer after I told them to call me at any time of the knight if they didn't understand him..but come on it dosen't take a genius to know that a patient after hip replacement would be in pain..he had real terrible care,home was very very loud no resting for patients..it was the worst 4 days in his life I feel so bad that nurses would treat patients so horrible in a place like this..no caring at ALL..
Details
Phone: (408) 998-8447
Address: 1990 Fruitdale Ave, San Jose, CA 95128
Website: Primary Website
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