Slaton & Son Roofing, Inc.

Doug Slaton, recommended by a local contractor, to do a roof inspection o/a Jan 29, 2015. At that time I paid him $125 to inspect just a portion of my roof to see if there were any leaks. He didn't find any. He was also going to do a preventive maintenance on a part of the roof near the drain. In addition, I asked him if he would clean out the 2nd story roof drains, and he agreed that he would do so and that he would contact me the following week. He never called me for weeks until today (Feb. 17, 2015) and only after I called his office last Friday and left a message. I told him that I was disappointed that he failed to follow up. A simple phone call would have been the thing to do. He never offered me an apology, and he made excuses that he got too busy. Well, I guess I was not important to him. If he didn't want to clean the drains, he could have easily called to tell me to find some other roofer Also, I asked for a receipt along with his inspection findings. He failed to do this too. The preventive maintenance job will not be done either. I attempted to explain to him about customer service. He thought that I was lecturing him, and so, he hung up the phone. This was very rude. I don't find him very reliable.



I called the contractor who recommended Slaton to inform him about what had happened. He appreciated my calling him to explain that Slaton was a huge disappointment. He would be more careful in recommending him again.