United States Postal Service

These people are the most unprofessional and rude humans I've ever had the displeasure of interacting with. They've lost about $50 worth of my packages (which I can't claim, because the shipper didn't put insurance on it), and bent half a dozen of my pieces of mail that expressly say "Do Not Bend". Trained monkeys could do a better job.

My wife and I were told to contact this Post Office for our new mail key after moving in. They told us it would be delivered the next day. 2 weeks later, I finally broke down to ask what is going.. the supervisor, "J" said it would be delivered today and left under our mat.



Apparently the person who checks for mats is getting overpaid because I just got a phone call saying they were going to keep it because they couldn't "find" a mat to leave it under. They refuse to re-deliver tomorrow, when my wife will be home all day, because they already "attempted".



So I can go pick it up in person, which is great.. except being that I can't spend my life waiting for my mail key, I work until 5.. and wouldn't you know it, they close at 4:30. Perfect.



For shame.

The Rosharon Post Office is terrible... They constantly misdeliver mail in my neighborhood. We have cluster boxes - it shouldn't be that difficult.



We also routinely have packages that are "delivered to front door" according to USPS tracking. More often than not, the package is sitting on a shelf at the Post Office. Other times the key to the parcel locker gets placed in the wrong mail box and we have to deliver each other's packages ourselves. (I thought that was the whole point of the Postal Service.)



Then there's the staff at the PO. They're RUDE and unprofessional. You get dirty looks, eye rolls, and angry tones every time you set foot in the door.



They also have a bad habit of holding on to mail & not post marking it the day you drop it off. If I need mail delivered, I just go down the road to the Manvel PO. At least there they know how to treat people with respect and do their jobs correctly.