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06/04/2016
They do NOT stand behind their trees. We bought a river birch which they delivered. Come Spring, the biggest trunk did not have any leaves. They indicated that "this happens all the time." I asked if they would provide a discount since the biggest trunk was dead and it was no longer a "big birch" and she said "no, we don't do that here." There are other smaller trunks that are dead or dying and basically the response from her is "Just cut them off and the tree will grow fast." In conclusion, I bought a $300 tree at half off and they DO NOT STAND BEHIND THEIR PRODUCTS AT ALL. Not sure about you, but I prefer to shop at a place that stands behind their products.
Details
Phone: (540) 433-8890
Address: 3965 N Valley Pike, Rockingham, VA 22802
Website: http://www.greenthumbnsy.com
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