Reviews
11/18/2014
Absolute Trash - about an hour of eating there food I began to feel very sick & proceeded to throw up for the next 12 hours. When I called them to complain & ask for a credit they basically called me a liar. I don't normally do this but given their complete lack of of business sense & integrity AVOID this toxic place
05/11/2014
i LIVE IN jUSTIN ORDERED DELIVERY. I WAS EXPECTING THE WORST AFTER READING THE ONE REVIEW. i CAN HONESTLY SAY I WAS QUITE PLEASANTLY SURPRISED. ALTHOUGH I DO THINK THE FOOD IS OVER PRICED FOR THE PORTIONS YOU GET. (SMALL PORTIONS FOR TYPICAL CHINESE FOOD RESTAURANT) I ORDERED THE DINNER PORTION. THEY DID UNFORTUNATELY FORGET TO SEND THE EGGROLLS WE ORDERED BUT THEY IMMEDIATELY REFUNDED THE MISTAKE OVER THE PHONE AND WERE VERY KIND AND ACCOMODATING ABOUT IT. ;0)
FOOD WAS PRETTY GOOD I WAS IMPRESSED OVERALL.
05/23/2013
Stay far away. Food is bad and customer service is worse. Most of the reviews of this place are one star. Can't imagine what those few that like it have to compare it to. By far the worst Chinese. They got our order wrong and when we called them, they essentially said too bad, even though it was their fault. They put the wrong meal in the bag, but said that it wasn't their problem. They were rude about it. The owner doesn't speak English apparently, so I don't think he has any idea how poorly his employees treat customers. The food they did get right was pathetic. It went in the trash and we ate frozen pizza instead which was gourmet next to the garbage HKE serves.
Details
Phone: (817) 491-6000
Address: 301 Trophy Lake Dr, Roanoke, TX 76262
More Info
- Extra Phones
Phone: (817) 491-8806
Fax: (817) 491-8277
- Payment method
- all major credit cards, mastercard, visa, discover, amex
- Price Range
- $
- Neighborhood
- The Summit
- Other Link
- Categories
- Other Information
Parking: Free
Wheelchair Accessible: Yes
Cuisines: Asian, Chinese
Price Range : Below Average
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