Patty Peck Honda

Best Honda dealership in the state. I've had 3 honda and now drive another brand and they still are able to service my car and even give loaners when major repairs are being done. Plus the bbq every Saturday.

I bought my Honda Civic here 4 years ago and I have been nothing but satisfied! I take my car in on a regular basis to have it serviced and have always been treated so wonderful. This weekend I went and was ultra satisfied! I went to the express side to have my oil changed and there were two consultants Morgan Goslin and Brandon McCullough who really went out of their way to make sure I had a good experience there. They went into detail the things I needed to have done to my car without pressuring me. I was walked out to my car and to my surprise my car was vacumed. This is just a few of my wonderful experiences here, over the years it has been many more. If you buy a car here, you will be very satisfied.

Buyer beware of the friendly impressions of this dealership. Buyer beware of the deceit the associates of Patty Peck Honda can tell without a conscious. Understanding contract terms, I still deem the audacity to under mind a customer and so audaciously without any sense of humiliation at all isn’t competent for the business. Customer service may seem as two small words, however the meaning of those words speak volumes. Our purchase was a used car, however Bob Aubrey backed his service manager Doug saying he couldn’t fix the automobile we purchased from them. The statement on website is, (...at Patty Peck Honda serviced and inspected by our Certified Technicians), leading us to believe the issue was masked, not fixed and/or previously aware and injudiciously sold. In a conversation with us, Bob stated, “That’s why we sell them as is”. No warranty was mentioned until the paperwork was submitted, however having a cashier check for the total amount of purchase we couldn’t deface the check, nor were options explained to us.

He also backed Keith Kellum who cowardly wouldn’t even face us after many phone conversations, the lies he told about rectifying our situation by trading the vehicle for us, which is “now believed a known lemon car”. And in the middle the happy go lucky sales representative Dwann Vaughan displaying great training to produce a sale even if deceptively.

Patty Peck Honda seemed to have been a reputable business which is why we ultimately traveled to the dealership only to obtain a headache, frustration, a bunch of unfulfilled commitments and deceitful practices of doing business.