Campus Real Estate & Property Management

Honestly you could not find a more dishonest person in the entire state of Utah. When we signed with her she told us that out of the $300 deposit $100 dollars was non-refundable, which is pretty standard. But she promised that the other $200 dollars would be returned. Well after we left we were expecting a $200 check, what we got was simply the most unbelievable act of connivery you could possibly imagine. Lori literally wrote "did not return keys" -$25 and then realizing that we infact did return the keys, simply crossed it out and found some other reason to take that away. Amazingly enough she was able to mathematically invent enough absurd charges that the exact amount that we owed her happened to be $200 even. I mean ARE YOU KIDDING ME??? We did not get a single penny back from our deposit. I would stay as far away from her as possible. I guess in someways I feel bad, because how desperate must you be to take away every single penny?

She is the worst. I rented an apartment from her; the apartment was NOT clean when I got there. I have to clean it myself; A month before my lease was up, I called her to sign up another lease for 6 months. She told me that at the end of the month we could just sign it, not a bit deal; I trusted her but nevertheless, she had an issue with my dog. She asked me 15 days before my lease was up to move or get rid of the dog. I decided to move, but when she came to inspect the apartment and it was spotless, she said that I could stay if I wanted; she is not professional, loyal, respectful, and she is a liar. I do not recommend dealing with Lori/campus property management.

Lori was fantastic! I know many here have stated otherwise, but she does have to deal with many entitled kids who choose not to live BYU standards, or have respect for their roommates. Lori went our of her way to let us repaint the house, even buying the paint and supplies. She always quickly responded to problems, and even worked with a number of tenants who had special needs. If you respect her -- she will respect you. You can't pull one over on her - and she is intolerant of being manipulated.



I lived in her properties for 3 years.

I had to deal with Lori for about a year and it was a nightmare! The house was not clean when we got there and she never sent anyone to clean it after we told her about it. She took forever to fix a problem (missing burners, installing swamp coolers, installing missing blinders, clogged pipes) and when she answered the phone (very rare occasions) she was extremely rude. She charged us at the end of the agreement for not having the house clean (which was not the case), and assumed we just used dish soap to clean the house. After arguing with her about that and other issues, we saw no point and let it go. Days later, I stopped by to get my mail from the new tenants and they had already a list of complains about her in just a week of being there (as you can imagine, rudeness and negligence). She just care about you signing the contract, way to go Lori! Awful experience!!!

Lori, who is the property manager, is very rude, disrespectful, and sometimes belligerent. You can speak very calmly and rationally and she will get very, very angry at you. If you want a property manager that will talk to you like a person and not someone she's doing a huge favor by letting you live on the property, take your money and sanity elsewhere.

I had inquired about renting a place and Lauri who I had contacted was extremely rude over the phone. I also had to contact her though her personal phone since she never seems to be in her office.

I would never rent through campus property management again. Lori who is the main contact person is extremely forgetful and never seems to remember when I've called or emailed. As a result of this she never gets anyone out to fix things wrong with my apartment. It's been over a month since I've asked for someone to take a look at my broken fan. She also doesn't give notice for entering the property which along with being a breach of the contract is extremely disrespectful.

If you want to be taken care of and treated like an individual, rather than just another number, I would highly suggest looking into other options before signing with Campus Real Estate.