Reviews
05/16/2015
My family and I had picked the cowboy kitchen as an after graduation dinner. We had a group of around 20 people in our party. When we were seated our drink order was taken. I had ordered a coke and was brought a cherry coke. I had to ask our waitress three times throughout the night to bring us my sons apple juice which she didn't end up getting we had to ask another waitress. A soup and salad came with our dinner and my husbands soup was completely forgot about until everyone else at our table was served their salads, which his salad had also been forgot about. The only comment the waitress had made was, "Oh, you still want it?" At this point we were getting very frustrated but serving 20 people has got to be hard so we remained calmed. My husband had order the steak and crab legs which is $36.95. When it was brought to him he was furious that we were paying so much money for so little food. Unsatisfied with his order and his service he told them to take it back he did not want it, not taking a single bite. Well the OWNER of the company had come to our table with an alcoholic drink in his hand and appeared to be drunk ten minutes later asking who had a problem with their meal. When my husband had stated it was him he began to curse and yell at him because "he was not playing this game" He went on to shout at my husband until finally walking away. SCARED for my CHILDS safety I carried my son out to where the cash register was. When we arrived at the register we had told them we are more than willing to pay for mine and my sons food just not the meal we sent back because it was not eaten. The owner and his entire staff began to use the F word and many other curse words telling us to never return to this establishment. I had a four year old son with me and I was very, VERY concerned for his safety. Any other restaurant would have apologized for our dissatisfaction and asked us how they could make it better. This man and his entire staff was so completely unprofessional I BEG people to stop going to this business. I've never been one to complain and I have never been one to leave a bad review but this experience was one of the scariest/unprofessional situations I have ever been in. This owner is a drunk who doesn't understand how to run a business. So unless you would like to be treated like this, DO NOT go to this establishment.
Details
Phone: (435) 637-4223
Address: 31 E Main St, Price, UT 84501
Website: http://cowboyclubut.com
More Info
- Extra Phones
Phone: (435) 637-8606
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